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[]
[]
[]
[null,null,null,"Tavola 2.b - Ripartizione dei reclami DANNI (esclusa rca) tra le principali aree aziendali (1) (2) \r\nanno 2022"]
[]
["Click sul pulsante in testa a ciascuna colonna per ordinare i dati in base ai corrispondenti valori.                  \nClick su \"Reset\" per tornare all'ordine alfabetico"]
[null,null,null,null,null,null,"Area liquidativa",null,null,"Area amministrativa",null,null,"Area commerciale"]
["Tipologia imprese:\n1. Impresa vigilata\n2. Impresa estera (3)","Canale distributivo \nprevalente (4)\n\n","Denominazione impresa\n\n","Totale reclami\nRami Danni non rca","Reclami Danni non rca/10.000 contratti",null,"Reclami danni non rca - area liquidativa/\n10.000 contratti danni non rca","% reclami danni non rca - area liquidativa/\n Totale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area amministrativa/\n10.000 contratti danni non rca","% reclami danni non rca - area amministrativa/\nTotale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area commerciale/\n10.000 contratti danni non rca","% reclami danni non rca - area commerciale/ Totale reclami danni non rca dell'impresa"]
[]
["1.Impresa vigilata","Tradizionale","ALLEANZA ASSICURAZIONI S.P.A.",116,3.24,"",2.1,64.66,"",0.45,13.79,"",0.7,21.55]
["1.Impresa vigilata","Tradizionale","ALLIANZ DIRECT SOCIETA PER AZIONI",501,"NA(5)","","NA(5)",87.03,"",5.59,7.78,"",3.15,4.3899999999999997]
["1.Impresa vigilata","Tradizionale","ALLIANZ SOCIETA' PER AZIONI",1763,2.64,"",1.64,62.11,"",0.54,20.48,"",0.46,17.3]
["1.Impresa vigilata","Tradizionale","ALLIANZ VIVA S.P.A.",173,2.6,"",1.85,71.099999999999994,"",0.17,6.36,"",0.42,16.18]
["1.Impresa vigilata","Tradizionale","AMTRUST ASSICURAZIONI S.P.A.",81,3.45,"",3.06,88.89,"",0.09,2.4700000000000002,"",0.09,2.4700000000000002]
["1.Impresa vigilata","Bancario/finanziario","ARCA ASSICURAZIONI S.P.A.",366,3.93,"",1.85,46.99,"",0.11,2.73,"",0.69,17.489999999999998]
["1.Impresa vigilata","Tradizionale","ARGOGLOBAL ASSICURAZIONI S.P.A.",14,2.58,"",2.21,85.71,"",0,0,"",0,0]
["1.Impresa vigilata","Tradizionale","ASSICURATRICE MILANESE SPA - COMPAGNIA DI ASSICURAZIONI",76,1.35,"",1.26,93.42,"",0.02,1.32,"",0.05,3.95]
["1.Impresa vigilata","Tradizionale","ASSICURATRICE VAL PIAVE S.P.A.",7,1.54,"",1.32,85.71,"",0,0,"",0,0]
["1.Impresa vigilata","Tradizionale","ASSICURAZIONI GENERALI SOCIETA' PER AZIONI",8,2.48,"",2.48,100,"",0,0,"",0,0]
["1.Impresa vigilata","Tradizionale","ASSICURAZIONI RISCHI AGRICOLI VMG 1857 S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","ASSIMOCO S.P.A. COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI - MOVIMENTO COOPERATIVO",53,0.65,"",0.41,62.26,"",0.04,5.66,"",0.16,24.53]
["1.Impresa vigilata","Tradizionale","AXA ASSICURAZIONI S.P.A.",510,1.73,"",1.25,72.16,"",0.3,17.25,"",0.16,9.02]
["1.Impresa vigilata","Bancario/finanziario","AXA MPS ASSICURAZIONI DANNI SOCIETA' PER AZIONI",177,0.86,"",0.43,50.28,"",0.23,27.12,"",0.17,20.34]
["1.Impresa vigilata","Bancario/finanziario","BANCO BPM ASSICURAZIONI S.P.A",74,3.09,"",1.71,55.41,"",0.54,17.57,"",0.63,20.27]
["1.Impresa vigilata","Bancario/finanziario","BANCO BPM VITA S.P.A",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","BCC ASSICURAZIONI S.P.A.",48,1.97,"",0.82,41.67,"",0.74,37.5,"",0,0]
["1.Impresa vigilata","Tradizionale","BENE ASSICURAZIONI S.P.A. SOCIETA BENEFIT",59,1.41,"",1,71.19,"",0.21,15.25,"",0.1,6.78]
["1.Impresa vigilata","Tradizionale","BERKSHIRE HATHAWAY INTERNATIONAL INSURANCE LIMITED",10,5.44,"",4.8899999999999997,90,"",0,0,"",0.54,10]
["1.Impresa vigilata","Bancario/finanziario","BNP PARIBAS CARDIF VITA COMPAGNIA DI ASSICURAZIONE E RIASSICURAZIONE S.P.A.",28,"N.A.(6)","","N.A.(6)",96.43,"",3.46,3.57,"",0,0]
["1.Impresa vigilata","Tradizionale","CF ASSICURAZIONI S.P.A. - COMPAGNIA DI ASSICURAZIONE PER IL CREDITO E LA FAMIGLIA",10,0.49,"",0.28999999999999998,60,"",0,0,"",0.1,20]
["1.Impresa vigilata","","CNP UNICREDIT VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ASSICURATRICE LINEAR S.P.A.",17,3.71,"",0.87,23.53,"",0.65,17.649999999999999,"",1.31,35.29]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ITALIANA DI PREVIDENZA, ASSICURAZIONI E RIASSICURAZIONI S.P.A.",367,3.13,"",1.82,58.04,"",0.52,16.62,"",0.7,22.34]
["1.Impresa vigilata","Bancario/finanziario","CREDEMASSICURAZIONI S.P.A.",154,5.28,"",1.27,24.03,"",0.14000000000000001,2.6,"",3.12,59.09]
["1.Impresa vigilata","Bancario/finanziario","CREDIT AGRICOLE ASSICURAZIONI S.P.A.",168,2.93,"",1.83,62.5,"",0.68,23.21,"",0.33,11.31]
["1.Impresa vigilata","Tradizionale","D.A.S. DIFESA AUTOMOBILISTICA SINISTRI - S.P.A. DI ASSICURAZIONE",71,2.2000000000000002,"",1.8,81.69,"",0.25,11.27,"",0.06,2.82]
["1.Impresa vigilata","Tradizionale","EUROP ASSISTANCE ITALIA S.P.A.",1970,3.68,"",3,81.37,"",0.42,11.37,"",0.24,6.55]
["1.Impresa vigilata","","EUROVITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","GENERALI ITALIA S.P.A.",2141,2.1800000000000002,"",1.5,68.75,"",0.32,14.48,"",0.3,13.73]
["1.Impresa vigilata","Bancario/finanziario","GENERTEL S.P.A.",680,18.95,"",16.97,89.56,"",0.14000000000000001,0.74,"",1.5,7.94]
["1.Impresa vigilata","Tradizionale","GLOBAL ASSISTANCE COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI S.P.A.",34,1.47,"",1.34,91.18,"",0.13,8.82,"",0,0]
["1.Impresa vigilata","Tradizionale","GROUPAMA ASSICURAZIONI SOCIETA' PER AZIONI",521,6.04,"",4.78,79.08,"",0.68,11.32,"",0.09,1.54]
["1.Impresa vigilata","Tradizionale","HDI ASSICURAZIONI S.P.A.",186,4.3600000000000003,"",1.55,35.479999999999997,"",0,0,"",1.43,32.799999999999997]
["1.Impresa vigilata","Tradizionale","HDI ITALIA S.P.A.",183,3.28,"",0.84,25.68,"",1.24,37.700000000000003,"",0.98,30.05]
["1.Impresa vigilata","Tradizionale","HELVETIA COMPAGNIA SVIZZERA D'ASSICURAZIONI S.A.",161,3.79,"",2.85,75.16,"",0.28000000000000003,7.45,"",0.64,16.77]
["1.Impresa vigilata","Bancario/finanziario","HELVETIA ITALIA ASSICURAZIONI S.P.A.",46,0.89,"",0.7,78.260000000000005,"",0.14000000000000001,15.22,"",0.04,4.3499999999999996]
["1.Impresa vigilata","Tradizionale","IMA ITALIA ASSISTANCE S.P.A.",23,0.21,"",0.2,95.65,"",0.01,4.3499999999999996,"",0,0]
["1.Impresa vigilata","Bancario/finanziario","INCONTRA ASSICURAZIONI SPA",203,3.58,"",1.24,34.479999999999997,"",0,0,"",1.85,51.72]
["1.Impresa vigilata","Bancario/finanziario","INTESA SANPAOLO ASSICURA S.P.A.",1791,4.83,"",2.0099999999999998,41.65,"",0.69,14.35,"",2.08,42.99]
["1.Impresa vigilata","Tradizionale","INTESA SANPAOLO RBM SALUTE S.P.A.",4106,12.84,"",11.6,90.38,"",0.87,6.79,"",0.09,0.73]
["1.Impresa vigilata","Bancario/finanziario","INTESA SANPAOLO VITA S.P.A.",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ITAS - ISTITUTO TRENTINO-ALTO ADIGE PER ASSICURAZIONI SOCIETA' MUTUA DI ASSICURAZIONI",238,3.37,"",2.4300000000000002,72.27,"",0.37,10.92,"",0.27,7.98]
["1.Impresa vigilata","Tradizionale","LE ASSICURAZIONI DI ROMA - MUTUA ASSICURATRICE ROMANA",17,1.25,"",1.25,100,"",0,0,"",0,0]
["1.Impresa vigilata","Bancario/finanziario","MEDIOLANUM ASSICURAZIONI S.P.A.",92,2.62,"",1.1100000000000001,42.39,"",0.74,28.26,"",0.66,25]
["1.Impresa vigilata","Tradizionale","NET INSURANCE S.P.A.",15,0.3,"",0,0,"",0,0,"",0.3,100]
["1.Impresa vigilata","Tradizionale","NOBIS COMPAGNIA DI ASSICURAZIONI S.P.A.",274,0.98,"",0.8,81.39,"",7.0000000000000007E-2,7.3,"",7.0000000000000007E-2,7.3]
["1.Impresa vigilata","Bancario/finanziario","POSTE ASSICURA S.P.A.",2624,4.53,"",3.39,74.77,"",0.91,20.05,"",0.02,0.53]
["1.Impresa vigilata","","POSTE VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","QUIXA ASSICURAZIONI S.P.A.",31,1.75,"",1.19,67.739999999999995,"",0,0,"",0,0]
["1.Impresa vigilata","Tradizionale","REVO INSURANCE S.P.A.",11,0.92,"",0.42,45.45,"",0,0,"",0.17,18.18]
["1.Impresa vigilata","Tradizionale","S2C S.P.A. COMPAGNIA DI ASSICURAZIONI DI CREDITI E CAUZIONI",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SACE BT S.P.A.",12,2.21,"",1.84,83.33,"",0.37,16.670000000000002,"",0,0]
["1.Impresa vigilata","Tradizionale","SARA ASSICURAZIONI S.P.A. ASSICURATRICE UFFICIALE DELL'AUTOMOBILE CLUB D'ITALIA",355,1.5,"",0.86,57.46,"",0.03,1.97,"",0.12,7.89]
["1.Impresa vigilata","Tradizionale","SCHWEIZERISCHE HAGEL-VERSICHERUNGS-GESELLSHAFT - SOCIETA' SVIZZERA DI",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SIAT SOCIETA' ITALIANA ASSICURAZIONI E RIASSICURAZIONI PER AZIONI",15,12.2,"",12.2,100,"",0,0,"",0,0]
["1.Impresa vigilata","Tradizionale","SLP - ASSICURAZIONI SPESE LEGALI PERITALI E RISCHI ACCESSORI S.P.A.",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SOCIETA' CATTOLICA DI ASSICURAZIONE SOCIETA' PER AZIONI",819,5.41,"",2.94,54.33,"",1.74,32.229999999999997,"",0.67,12.45]
["1.Impresa vigilata","Tradizionale","SOCIETA' REALE MUTUA DI ASSICURAZIONI",1238,3.18,"",2.63,82.71,"",0.23,7.27,"",0.18,5.82]
["1.Impresa vigilata","Tradizionale","TUA ASSICURAZIONI SOCIETA' PER AZIONI",163,7.63,"",4.87,63.8,"",1.82,23.93,"",0.84,11.04]
["1.Impresa vigilata","Tradizionale","TUTELA LEGALE S.P.A.",5,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UCA - ASSICURAZIONE SPESE LEGALI E PERITALI S.P.A.",10,0.19,"",0.11,60,"",0,0,"",0.02,10]
["1.Impresa vigilata","Bancario/finanziario","UNICREDIT ALLIANZ ASSICURAZIONI S.P.A.",402,2.37,"",0.96,40.799999999999997,"",0.34,14.43,"",1.02,43.28]
["1.Impresa vigilata","","UNICREDIT ALLIANZ VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UNIPOLSAI ASSICURAZIONI S.P.A.",4551,1.99,"",1.5,75.349999999999994,"",0,0.13,"",0.21,10.59]
["1.Impresa vigilata","Tradizionale","UNISALUTE S.P.A.",3004,4.04,"",3.76,92.91,"",0.09,2.23,"",0,7.0000000000000007E-2]
["1.Impresa vigilata","Bancario/finanziario","VERA ASSICURAZIONI S.P.A.",249,3.7,"",1.44,38.96,"",1.38,37.35,"",0,0]
["1.Impresa vigilata","Tradizionale","VERA VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","VERTI ASSICURAZIONI S.P.A.",233,5.92,"",4.22,71.239999999999995,"",0.1,1.72,"",1.58,26.61]
["1.Impresa vigilata","Tradizionale","VITTORIA ASSICURAZIONI S.P.A.",787,2.92,"",1.75,59.85,"",0.45,15.5,"",0.42,14.36]
["1.Impresa vigilata","Tradizionale","ZURICH INSURANCE COMPANY LTD",165,20.72,"",7.16,34.549999999999997,"",2.0099999999999998,9.6999999999999993,"",11.18,53.94]
["2.Impresa estera","Tradizionale","ADMIRAL EUROPE COMPA?IA DE SEGUROS S.A.",134,1.85,"",1.66,89.55,"",0.04,2.2400000000000002,"",0.14000000000000001,7.46]
["2.Impresa estera","Tradizionale","ADRIATIC OSIGURANJE D.D.",5,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","AIG EUROPE S.A. ",295,0.45,"",0.35,78.98,"",0.05,10.17,"",0,0]
["2.Impresa estera","Tradizionale","AIG EUROPE S.A. (LPS)",112,"N.A.(6)","","N.A.(6)",80.36,"",6.08,6.25,"",3.47,3.57]
["2.Impresa estera","Bancario/finanziario","AIOI NISSAY DOWA INSURANCE COMPANY OF EUROPE SE",51,4.12,"",3.15,76.47,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","AMTRUST INTERNATIONAL UNDERWRITERS DAC",409,26.38,"",11.61,44.01,"",0,0,"",0.97,3.67]
["2.Impresa estera","Tradizionale","ARAG SE RAPPRESENTANZA GENERALE E DIREZIONE PER L'ITALIA",59,0.99,"",0.84,84.75,"",0.03,3.39,"",0.05,5.08]
["2.Impresa estera","","ASSURANT EUROPE INSURANCE NV",90,0.55000000000000004,"",0.55000000000000004,100,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","AWP P&C S.A.",416,4.29,"",4.2300000000000004,98.8,"",0,0,"",0.04,0.96]
["2.Impresa estera","","AWP P&C S.A. (LPS)",98,0.14000000000000001,"",7.0000000000000007E-2,51.02,"",0,1.02,"",0,2.04]
["2.Impresa estera","Bancario/finanziario","AXA FRANCE IARD",9,0.38,"",0.38,100,"",0,0,"",0,0]
["2.Impresa estera","","BUPA GLOBAL DAC",59,"N.A.(6)","","N.A.(6)",25.42,"","N.A.(6)",62.71,"",0,0]
["2.Impresa estera","Bancario/finanziario","CACI NON LIFE DAC",90,3.16,"",0.7,22.22,"",0,0,"",0,0]
["2.Impresa estera","Bancario/finanziario","CACI NON LIFE DAC (LPS)",230,4.22,"",0.92,21.74,"",0.02,0.43,"",0.04,0.87]
["2.Impresa estera","Bancario/finanziario","CARDIF ASSURANCES RISQUES DIVERS S.A.",1052,5.26,"",1.25,23.67,"",1.04,19.68,"",2.76,52.38]
["2.Impresa estera","Tradizionale","CHUBB EUROPEAN GROUP SE",182,0.26,"",0.06,21.98,"",0.01,2.75,"",0,0]
["2.Impresa estera","Bancario/finanziario","CNP ASSURANCES S.A.",19,5.37,"",5.37,100,"",0,0,"",0,0]
["2.Impresa estera","Bancario/finanziario","CNP SANTANDER INSURANCE EUROPE DESIGNATED ACTIVITY COMPANY",24,1.08,"",0.4,37.5,"",0.18,16.670000000000002,"",0.4,37.5]
["2.Impresa estera","","COLLINSON INSURANCE EUROPE LTD",308,13.19,"",10.92,82.79,"",0.26,1.95,"",0.94,7.14]
["2.Impresa estera","Bancario/finanziario","DARAG DEUTSCHLAND AG",10,11.32,"",10.19,90,"",1.1299999999999999,10,"",0,0]
["2.Impresa estera","Tradizionale","ERGO REISEVERSICHERUNG AG",403,1.27,"",1.26,99.01,"",0,0,"",0,0.25]
["2.Impresa estera","","EURO INSURANCES DAC",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","","EUROHERC OSIGURANJE D.D.",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","EUROP ASSISTANCE SA",381,13.97,"",13.49,96.59,"",0,0,"",0.26,1.84]
["2.Impresa estera","Tradizionale","GREAT LAKES INSURANCE SE",138,"N.A.(6)","","N.A.(6)",51.45,"",13.81,0.72,"",0,0]
["2.Impresa estera","","GREENVAL INSURANCE DAC",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","","INSURANCE JSC DALLBOGG: LIFE AND HEALTH",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","INTER PARTNER ASSISTANCE SA",187,0.53,"",0.17,31.55,"",0.14000000000000001,25.67,"",0.2,37.97]
["2.Impresa estera","Tradizionale","IPTIQ EMEA P&C SA",123,1.48,"",0.78,52.85,"",0,0,"",0.11,7.32]
["2.Impresa estera","","IPTIQ EMEA P&C SA (LPS)",85,1.08,"",0.67,62.35,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","LLOYD'S INSURANCE COMPANY SA",129,3.63,"",3.32,91.47,"",0,0,"",0.31,8.5299999999999994]
["2.Impresa estera","Tradizionale","MAPFRE ASISTENCIA, COMPA?IA INTERNATIONAL DE SEGUROS Y REASEGUROS, S.A.",18,3.49,"",2.13,61.11,"",0.57999999999999996,16.670000000000002,"",0.19,5.56]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE DESIGNATED ACTIVITY COMPANY",614,18.75,"",4.4000000000000004,23.45,"",14.35,76.55,"",0,0]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE INSURANCE DESIGNATED ACTIVITY COMPANY",17,2.08,"",1.71,82.35,"",0.24,11.76,"",0,0]
["2.Impresa estera","Tradizionale","MMA IARD SA",49,0.86,"",0.74,85.71,"",0,0,"",0,0]
["2.Impresa estera","","SOGECAP",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","SOGESSUR S.A.",43,1.1200000000000001,"",1.02,90.7,"",0.05,4.6500000000000004,"",0.03,2.33]
["2.Impresa estera","","TRAVELJIGSAW INSURANCE LTD",22,"N.A.(6)","",0,0,"","N.A.(6)",4.55,"",0,0]
["2.Impresa estera","Tradizionale","WAKAM",295,2.1800000000000002,"",1.1000000000000001,50.17,"",0,0,"",7.0000000000000007E-2,3.39]
["2.Impresa estera","Tradizionale","ZURICH INSURANCE PLC",260,3.59,"",2.73,76.150000000000006,"",0.3,8.4600000000000009,"",0.37,10.38]
[]
[null,null,"Totale Imprese Italiane ",{"$f":"IFERROR(SUMIFS(D10:D120,A10:A120,\"1.Impresa vigilata\"), 0)","v":32217}]
[null,null,"Totale Imprese Estere (UE) ",{"$f":"IFERROR(SUMIFS(D10:D120,A10:A120,\"2.Impresa estera\"), 0)","v":6416}]
[null,null,"Totale complessivo",{"$f":"SUM(D122,D123)","v":38633}]
[]
[null,null,null,null,"Reclami danni/10.000 contratti",null,"Reclami danni area liquidativa/\n10.000 contratti",null,null,"Reclami danni area amministrativa/\n10.000 contratti",null,null,"Reclami danni area commerciale/\n10.000 contratti "]
[null,null,"Valori medi Italiane","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":4.0119999999999996},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":2.4093333333333331},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":0.64249999999999985},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":0.76687499999999997}]
[null,null,null,"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":3.6266666666666665},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":2.5102380952380958},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":0.46558139534883713},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":0.64279069767441865}]
[null,null,"Valori medi estere","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":5.5739999999999998},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":2.847},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":1.6959999999999997},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":0.31999999999999995}]
[null,null,null,"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":4.1462500000000002},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":2.8431250000000006},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":1.1716666666666666},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":0.34500000000000003}]
[]
["(1) Per le imprese con un numero di reclami non significativo nel comparto danni ad esclusione del ramo RC Auto e Natanti (inferiore a 6) non sono stati calcolati gli indicatori presenti in questa tavola."]
["\n(2) Il Regolamento n. 24/2008, all. 1, definisce i criteri da seguire per la classificazione dei reclami tra le diverse aree aziendali (commerciale, liquidativa, industriale, amministrativa, legale, informatica, altro). In particolare:"]
["Reclami area liquidativa: ",null,"reclami aventi prevalentemente ad oggetto la condotta di liquidatori, periti, call center, ritardi e disfunzioni liquidative nei rami danni o vita e quant'altro attenga alla gestione dei sinistri o alla liquidazione delle prestazioni assicurative."]
["Reclami area amministrativa: ",null,"reclami concernenti la gestione organizzativa, i tempi e le procedure di invio delle informative contrattuali, dell'attestazione dello stato di rischio e delle altre informazioni dovute, ecc."]
["Reclami area commerciale: ",null,"reclami aventi prevalentemente ad oggetto la condotta o il comportamento dell'intermediario o dell'impresa nella fase di distribuzione del prodotto."]
["(3) - Imprese con sede legale in un Paese UE, operanti in Italia in regime di stabilimento o di libera prestazione dei servizi (ossia senza una sede stabile in Italia). Sono tenute alla comunicazione le sole imprese che ricevono nell'anno più di 20 reclami. "]
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["(4) Fonte: comunicazioni trimestrali all'IVASS sulla raccolta premi per canale distributivo. Per le sole imprese estere operanti in regime di libera prestazione dei servizi, l'informativa è qualitativa ed è ricavata da altre informative a disposizione dell'Istituto.\nCanale \"Tradizionale\": Agenzie, Brokers, Altre forme di vendita diretta >50% premi lordi contabilizzati nel periodo di riferimento;\nCanale \"Bancario/Finanziario: Promotori finanziari, sportelli bancari e postali >50% premi lordi contabilizzati nel periodo di riferimento."]
["(5) - NA: Outlier - dato non inserito nella media - fare click perv isualizzare il valore nella cella"]
["(6) - NA: dato non inserito nella media in quanto non significativo rispetto all'espressione dell'indicatore/condizioanto da operazioni societarie infrannuali/run off nel comparto"]
["Fonte: elaborazione prospetti informatici inviati dalle imprese all'IVASS ai sensi del Regolamento n. 24/2008 - segnalazioni Infostat al 14 aprile 2023."]