Statistical data on complaints: 1st half-year 2019
- issue date
- 9 December 2019
Last update
9 December 2019
Full text
- Comment on aggregate data on the complaints received by insurance undertakings in the 1st half-year 2019 (only in Italian) pdf 535.6 KB
- Annex 1 – Data broken down by single undertaking – table complaints / premiums (only in Italian) xlsm 35.0 KB
- Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - Life xlsm 43.2 KB
- Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non life xlsm 46.7 KB
- Annex 2.c – Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - MTPL xlsm 41.9 KB