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[]
[]
[]
[{"$nulls":3},"Tavola 2.b - Ripartizione dei reclami DANNI (esclusa rca) tra le principali aree aziendali (1) (2) \r\nprimo semestre dell'anno 2022"]
[]
["Click sul pulsante in testa a ciascuna colonna per ordinare i dati in base ai corrispondenti valori.                  \nClick su \"Reset\" per tornare all'ordine alfabetico"]
[{"$nulls":6},"Area liquidativa",null,null,"Area amministrativa",null,null,"Area commerciale"]
["Tipologia imprese:\n1. Impresa vigilata\n2. Impresa estera (3)","Canale distributivo \nprevalente (4)\n\n","Denominazione impresa\n\n","Totale reclami\nRami Danni non rca","Reclami Danni non rca/10.000 contratti",null,"Reclami danni non rca - area liquidativa/\n10.000 contratti danni non rca","% reclami danni non rca - area liquidativa/\n Totale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area amministrativa/\n10.000 contratti danni non rca","% reclami danni non rca - area amministrativa/\nTotale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area commerciale/\n10.000 contratti danni non rca","% reclami danni non rca - area commerciale/ Totale reclami danni non rca dell'impresa"]
[]
["1.Impresa vigilata","Tradizionale","ALLEANZA ASSICURAZIONI S.P.A.",51,1.65,"",0.94,56.86,"",0.23,13.73,"",0.49,29.41]
["1.Impresa vigilata","Tradizionale","ALLIANZ DIRECT SOCIETA PER AZIONI",239,34.96,"",28.96,82.85,"",3.51,10.04,"",2.05,5.86]
["1.Impresa vigilata","Tradizionale","ALLIANZ SOCIETA' PER AZIONI",901,1.08,"",0.61,56.71,"",0.25,23.31,"",0.21,19.76]
["1.Impresa vigilata","Tradizionale","ALLIANZ VIVA S.P.A.",86,1.35,"",0.89,66.28,"",0.13,9.3,"",0.22,16.28]
["1.Impresa vigilata","Tradizionale","AMTRUST ASSICURAZIONI S.P.A.",39,2.79,"",2.29,82.05,"",0.14,5.13,"",0.07,2.56]
["1.Impresa vigilata","Bancario/finanziario","ARCA ASSICURAZIONI S.P.A.",155,0.88,"",0.37,41.94,"",0.05,5.81,"",0.15,16.77]
["1.Impresa vigilata","Tradizionale","ARGOGLOBAL ASSICURAZIONI S.P.A.",10,1.41,"",1.41,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","ASSICURATRICE MILANESE SPA - COMPAGNIA DI ASSICURAZIONI",46,0.81,"",0.77,95.65,"",{"v":0,"d":"0.00"},0,"",0.04,4.35]
["1.Impresa vigilata",null,"ASSICURATRICE VAL PIAVE S.P.A.",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"ASSICURAZIONI GENERALI SOCIETA' PER AZIONI",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"ASSICURAZIONI RISCHI AGRICOLI VMG 1857 S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","ASSIMOCO S.P.A. COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI - MOVIMENTO COOPERATIVO",25,0.32,"",0.21,68,"",{"v":0,"d":"0.00"},0,"",0.08,24]
["1.Impresa vigilata","Tradizionale","AXA ASSICURAZIONI S.P.A.",257,0.89,"",0.61,68.09,"",0.18,19.84,"",0.09,10.12]
["1.Impresa vigilata","Bancario/finanziario","AXA MPS ASSICURAZIONI DANNI SOCIETA' PER AZIONI",102,0.57,"",0.26,45.1,"",0.19,33.33,"",0.11,19.61]
["1.Impresa vigilata","Bancario/finanziario","BCC ASSICURAZIONI S.P.A.",27,1.16,"",0.43,37.04,"",0.47,40.74,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","BENE ASSICURAZIONI S.P.A. SOCIETA BENEFIT",16,0.45,"",0.34,75,"",0.06,12.5,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata",null,"BERKSHIRE HATHAWAY INTERNATIONAL INSURANCE LIMITED",4,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","BIPIEMME ASSICURAZIONI  S.P.A",47,1.94,"",0.91,46.81,"",0.33,17.02,"",{"v":0.5,"d":"0.50"},25.53]
["1.Impresa vigilata",null,"BIPIEMME VITA S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","BNP PARIBAS CARDIF VITA COMPAGNIA DI ASSICURAZIONE E RIASSICURAZIONE S.P.A.",18,"NA(6)","",{"v":55.3,"d":"55.30"},94.44,"",3.25,5.56,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","CARGEAS ASSICURAZIONI S.P.A.",145,2.32,"",0.54,23.45,"",0.35,15.17,"",1.42,61.38]
["1.Impresa vigilata",null,"CF ASSICURAZIONI S.P.A. - COMPAGNIA DI ASSICURAZIONE PER IL CREDITO E LA FAMIGLIA",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"CNP UNICREDIT VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ASSICURATRICE LINEAR S.P.A.",10,2.02,"",{"v":0.4,"d":"0.40"},20,"",{"v":0.4,"d":"0.40"},20,"",1.01,50]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ITALIANA DI PREVIDENZA, ASSICURAZIONI E RIASSICURAZIONI S.P.A.",165,1.38,"",0.75,53.94,"",0.23,16.97,"",0.34,24.24]
["1.Impresa vigilata","Bancario/finanziario","CREDEMASSICURAZIONI S.P.A.",83,{"v":2.9,"d":"2.90"},"",0.73,25.3,"",0.07,2.41,"",1.81,62.65]
["1.Impresa vigilata","Bancario/finanziario","CREDIT AGRICOLE ASSICURAZIONI S.P.A.",82,1.52,"",0.86,56.1,"",0.45,29.27,"",0.17,10.98]
["1.Impresa vigilata","Tradizionale","D.A.S. DIFESA AUTOMOBILISTICA SINISTRI - S.P.A. DI ASSICURAZIONE",38,1.17,"",0.95,81.58,"",0.15,13.16,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Bancario/finanziario","DARAG ITALIA S.P.A.",8,9.23,"",8.08,87.5,"",1.15,12.5,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","ELBA COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI SOCIETA' PER AZIONI",6,0.51,"",0.17,33.33,"",{"v":0,"d":"0.00"},0,"",0.08,16.67]
["1.Impresa vigilata","Tradizionale","EUROP ASSISTANCE ITALIA S.P.A.",949,2.31,"",1.78,77.13,"",0.33,14.23,"",0.19,8.11]
["1.Impresa vigilata",null,"EUROVITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","GENERALI ITALIA S.P.A.",{"v":1094,"d":"1,094"},1.03,"",0.69,67.09,"",0.16,15.81,"",0.14,13.71]
["1.Impresa vigilata","Bancario/finanziario","GENERTEL S.P.A.",305,9.35,"",8.16,87.21,"",0.03,0.33,"",0.95,10.16]
["1.Impresa vigilata","Tradizionale","GLOBAL ASSISTANCE COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI S.P.A.",17,0.78,"",0.73,94.12,"",0.05,5.88,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","GROUPAMA ASSICURAZIONI SOCIETA' PER AZIONI",285,3.28,"",2.56,77.89,"",0.37,11.23,"",0.07,2.11]
["1.Impresa vigilata","Tradizionale","HDI ASSICURAZIONI S.P.A.",99,2.44,"",0.69,28.28,"",{"v":0,"d":"0.00"},0,"",0.94,38.38]
["1.Impresa vigilata","Tradizionale","HDI ITALIA S.P.A.",107,1.89,"",0.39,20.56,"",0.81,42.99,"",0.51,27.1]
["1.Impresa vigilata","Tradizionale","HELVETIA COMPAGNIA SVIZZERA D'ASSICURAZIONI S.A.",75,1.77,"",1.23,69.33,"",0.19,10.67,"",0.35,20]
["1.Impresa vigilata","Bancario/finanziario","HELVETIA ITALIA ASSICURAZIONI S.P.A.",25,0.48,"",0.38,80,"",0.08,16,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata",null,"IMA ITALIA ASSISTANCE S.P.A.",5,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","INCONTRA ASSICURAZIONI SPA",97,1.74,"",0.57,32.99,"",{"v":0,"d":"0.00"},0,"",0.97,55.67]
["1.Impresa vigilata","Bancario/finanziario","INTESA SANPAOLO ASSICURA S.P.A.",809,2.58,"",{"v":1.1,"d":"1.10"},42.4,"",0.38,14.59,"",1.08,41.66]
["1.Impresa vigilata","Tradizionale","INTESA SANPAOLO RBM SALUTE S.P.A.",{"v":2259,"d":"2,259"},4.45,"",4.14,92.96,"",0.18,3.98,"",0.03,0.66]
["1.Impresa vigilata",null,"INTESA SANPAOLO VITA S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ITAS - ISTITUTO TRENTINO-ALTO ADIGE PER ASSICURAZIONI SOCIETA' MUTUA DI ASSICURAZIONI",114,1.64,"",1.21,73.68,"",0.16,9.65,"",0.14,8.77]
["1.Impresa vigilata","Tradizionale","LE ASSICURAZIONI DI ROMA - MUTUA ASSICURATRICE ROMANA",8,0.52,"",0.52,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Bancario/finanziario","MEDIOLANUM ASSICURAZIONI S.P.A.",52,1.56,"",0.66,42.31,"",0.48,30.77,"",0.36,23.08]
["1.Impresa vigilata","Tradizionale","NET INSURANCE S.P.A.",7,0.15,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0,"",0.15,100]
["1.Impresa vigilata","Tradizionale","NOBIS COMPAGNIA DI ASSICURAZIONI S.P.A.",112,0.45,"",0.37,82.14,"",0.03,7.14,"",0.04,8.04]
["1.Impresa vigilata","Bancario/finanziario","POSTE ASSICURA S.P.A.",{"v":1304,"d":"1,304"},2.26,"",1.62,71.78,"",0.52,23.01,"",0.02,0.77]
["1.Impresa vigilata",null,"POSTE VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","QUIXA ASSICURAZIONI S.P.A.",17,0.93,"",0.55,58.82,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata",null,"S2C S.P.A. COMPAGNIA DI ASSICURAZIONI DI CREDITI E CAUZIONI",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"SACE BT S.P.A.",5,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SARA ASSICURAZIONI S.P.A. ASSICURATRICE UFFICIALE DELL'AUTOMOBILE CLUB D'ITALIA",188,0.72,"",0.43,60.11,"",0.02,2.13,"",0.06,8.51]
["1.Impresa vigilata","","SCHWEIZERISCHE HAGEL-VERSICHERUNGS-GESELLSHAFT - SOCIETA' SVIZZERA DI",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"SIAT SOCIETA' ITALIANA ASSICURAZIONI E RIASSICURAZIONI PER AZIONI",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"SLP - ASSICURAZIONI SPESE LEGALI PERITALI E RISCHI ACCESSORI S.P.A.",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SOCIETA' CATTOLICA DI ASSICURAZIONE SOCIETA' PER AZIONI",448,3.04,"",1.66,54.46,"",0.96,31.7,"",{"v":0.4,"d":"0.40"},13.17]
["1.Impresa vigilata","Tradizionale","SOCIETA' REALE MUTUA DI ASSICURAZIONI",605,1.62,"",1.29,79.83,"",0.14,8.43,"",0.09,5.45]
["1.Impresa vigilata","Tradizionale","TUA ASSICURAZIONI SOCIETA' PER AZIONI",76,3.61,"",2.33,64.47,"",0.71,19.74,"",0.52,14.47]
["1.Impresa vigilata",null,"TUTELA LEGALE S.P.A.",5,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"UCA - ASSICURAZIONE SPESE LEGALI E PERITALI S.P.A.",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","UNICREDIT ALLIANZ ASSICURAZIONI S.P.A.",186,0.88,"",{"v":0.3,"d":"0.30"},33.87,"",0.16,18.28,"",0.41,46.77]
["1.Impresa vigilata","","UNICREDIT ALLIANZ VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UNIPOLSAI ASSICURAZIONI S.P.A.",{"v":2220,"d":"2,220"},0.97,"",0.71,73.47,"",{"v":0,"d":"0.00"},0.23,"",0.12,12.34]
["1.Impresa vigilata","Tradizionale","UNISALUTE S.P.A.",{"v":1858,"d":"1,858"},2.34,"",2.19,93.49,"",0.05,1.99,"",{"v":0,"d":"0.00"},0.11]
["1.Impresa vigilata","Bancario/finanziario","VERA ASSICURAZIONI S.P.A.",125,1.85,"",{"v":0.7,"d":"0.70"},37.6,"",0.74,40,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","","VERA VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","VERTI ASSICURAZIONI S.P.A.",91,2.05,"",1.33,64.84,"",0.05,2.2,"",0.68,32.97]
["1.Impresa vigilata","Tradizionale","VITTORIA ASSICURAZIONI S.P.A.",411,{"v":1.9,"d":"1.90"},"",{"v":1.1,"d":"1.10"},57.66,"",0.32,16.79,"",0.33,17.52]
["1.Impresa vigilata","Tradizionale","ZURICH INSURANCE COMPANY LTD",86,12.77,"",4.01,31.4,"",1.19,9.3,"",7.57,59.3]
["2.Impresa estera","Tradizionale","ADMIRAL EUROPE COMPA?IA DE SEGUROS S.A.",47,{"v":0.7,"d":"0.70"},"",0.63,89.36,"",{"v":0,"d":"0.00"},0,"",0.07,10.64]
["2.Impresa estera",null,"ADRIATIC OSIGURANJE D.D.",2,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","AIG EUROPE S.A.",64,"NA(5)","","NA(5)",81.25,"",2.77,1.56,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AIG EUROPE S.A.",151,0.24,"",0.19,78.81,"",0.02,9.27,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","AIOI NISSAY DOWA INSURANCE COMPANY OF EUROPE SE",25,2.16,"",1.64,76,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AMTRUST INTERNATIONAL UNDERWRITERS DAC",234,15.68,"",{"v":6.7,"d":"6.70"},42.74,"",{"v":0,"d":"0.00"},0,"",0.54,3.42]
["2.Impresa estera","Tradizionale","ARAG SE RAPPRESENTANZA GENERALE E DIREZIONE PER L'ITALIA",29,0.49,"",0.44,89.66,"",{"v":0,"d":"0.00"},0,"",0.02,3.45]
["2.Impresa estera","nd","ASSURANT EUROPE INSURANCE NV",39,0.24,"",0.24,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AWP P&C S.A.",175,1.79,"",1.77,98.86,"",{"v":0,"d":"0.00"},0,"",0.02,1.14]
["2.Impresa estera","nd","AWP P&C S.A. (LPS)",37,{"v":0.2,"d":"0.20"},"",0.09,45.95,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","AXA FRANCE IARD",7,0.29,"",0.29,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","nd","BUPA GLOBAL DAC",28,"NA(5)","",83.06,17.86,"","NA(5)",60.71,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CACI NON LIFE DAC",58,{"v":2.1,"d":"2.10"},"",0.36,17.24,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CACI NON LIFE DAC (LPS)",131,2.34,"",0.52,22.14,"",0.02,0.76,"",0.02,0.76]
["2.Impresa estera","Bancario/finanziario","CARDIF ASSURANCES RISQUES DIVERS S.A.",635,3.09,"",0.64,20.63,"",0.63,20.31,"",1.74,56.22]
["2.Impresa estera","Tradizionale","CHUBB EUROPEAN GROUP SE",113,0.16,"",0.06,35.4,"",0.01,4.42,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CNP ASSURANCES S.A.",11,3.07,"",3.07,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CNP SANTANDER INSURANCE EUROPE DESIGNATED ACTIVITY COMPANY",11,0.49,"",0.22,45.45,"",0.04,9.09,"",0.22,45.45]
["2.Impresa estera","nd","COLLINSON INSURANCE EUROPE LTD",119,11.09,"",8.38,75.63,"",0.47,4.2,"",0.93,8.4]
["2.Impresa estera","Tradizionale","ERGO REISEVERSICHERUNG AG",155,1.02,"",0.99,97.42,"",{"v":0,"d":"0.00"},0,"",0.01,0.65]
["2.Impresa estera","","EURO INSURANCES DAC",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","","EUROHERC OSIGURANJE D.D.",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","EUROP ASSISTANCE SA",260,8.68,"",8.31,95.77,"",{"v":0,"d":"0.00"},0,"",0.17,1.92]
["2.Impresa estera","Tradizionale","GREAT LAKES INSURANCE SE",70,"NA(5)","","NA(5)",48.57,"",{"v":0,"d":"0.00"},0,"","NA(5)",22.86]
["2.Impresa estera","","GREENVAL INSURANCE DAC",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","","INSURANCE JSC DALLBOGG: LIFE AND HEALTH",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","INTER PARTNER ASSISTANCE SA",89,0.26,"",0.07,24.72,"",{"v":0.1,"d":"0.10"},39.33,"",0.07,26.97]
["2.Impresa estera","Tradizionale","IPTIQ EMEA P&C SA",49,0.74,"",0.48,65.31,"",{"v":0,"d":"0.00"},0,"",0.02,2.04]
["2.Impresa estera","nd","IPTIQ EMEA P&C SA (LPS)",38,{"v":0.8,"d":"0.80"},"",0.65,81.58,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","LLOYD'S INSURANCE COMPANY SA",77,2.02,"",1.73,85.71,"",{"v":0,"d":"0.00"},0,"",0.29,14.29]
["2.Impresa estera","Tradizionale","MAPFRE ASISTENCIA, COMPAÑIA INTERNATIONAL DE SEGUROS Y REASEGUROS, S.A.",8,1.57,"",0.78,50,"",{"v":0.2,"d":"0.20"},12.5,"",{"v":0.2,"d":"0.20"},12.5]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE DESIGNATED ACTIVITY COMPANY",341,10.76,"",2.52,23.46,"",{"v":8.2,"d":"8.20"},76.25,"",0.03,0.29]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE INSURANCE DESIGNATED ACTIVITY COMPANY",8,{"v":0.8,"d":"0.80"},"",{"v":0.6,"d":"0.60"},75,"",{"v":0.1,"d":"0.10"},12.5,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","MMA IARD SA",29,0.46,"",0.41,89.66,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","","SOGECAP",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","SOGESSUR S.A.",14,0.37,"",0.31,85.71,"",0.05,14.29,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","WAKAM",139,0.92,"",0.67,73.38,"",{"v":0,"d":"0.00"},0,"",0.01,0.72]
["2.Impresa estera","Tradizionale","ZURICH INSURANCE PLC",135,{"v":1.9,"d":"1.90"},"",1.36,71.85,"",{"v":0.2,"d":"0.20"},10.37,"",0.22,11.85]
[]
[null,null,"Totale Imprese Italiane ",{"$f":"IFERROR(SUMIFS(D10:D120,A10:A120,\"1.Impresa vigilata\"), 0)","v":{"v":16620,"d":"16,620"}}]
[null,null,"Totale Imprese Estere (UE) ",{"$f":"IFERROR(SUMIFS(D10:D120,A10:A120,\"2.Impresa estera\"), 0)","v":{"v":3328,"d":"3,328"}}]
[null,null,"Totale complessivo",{"$f":"SUM(D122,D123)","v":{"v":19948,"d":"19,948"}}]
[]
[{"$nulls":4},"Reclami danni/10.000 contratti",null,"Reclami danni area liquidativa/\n10.000 contratti",null,null,"Reclami danni area amministrativa/\n10.000 contratti",null,null,"Reclami danni area commerciale/\n10.000 contratti "]
[null,null,"Valori medi Italiane","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":2.45125,"d":"2.45"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":4.743529411764705,"d":"4.74"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":0.4911764705882354,"d":"0.49"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":0.3888235294117647,"d":"0.39"}}]
[{"$nulls":3},"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":{"v":2.873611111111112,"d":"2.87"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":{"v":1.9316666666666664,"d":"1.93"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":{"v":0.3152777777777779,"d":"0.32"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"1.Impresa vigilata\",B10:B120,\"Tradizionale\"), 0)","v":{"v":0.5097222222222222,"d":"0.51"}}]
[null,null,"Valori medi estere","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":2.788888888888889,"d":"2.79"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":1.0955555555555554,"d":"1.10"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":0.9988888888888887,"d":"1.00"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"2.Impresa estera\",B10:B120,\"Bancario/finanziario\"), 0)","v":{"v":0.2233333333333333,"d":"0.22"}}]
[{"$nulls":3},"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":{"v":2.3124999999999996,"d":"2.31"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":{"v":1.5562500000000004,"d":"1.56"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":{"v":0.18611111111111112,"d":"0.19"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M120,A10:A120,\"2.Impresa estera\",B10:B120,\"Tradizionale\"), 0)","v":{"v":0.09647058823529413,"d":"0.10"}}]
[]
["(1) Per le imprese con un numero di reclami non significativo nel comparto danni ad esclusione del ramo RC Auto e Natanti (inferiore a 6) non sono stati calcolati gli indicatori presenti in questa tavola."]
["\n(2) Il Regolamento n. 24/2008, all. 1, definisce i criteri da seguire per la classificazione dei reclami tra le diverse aree aziendali (commerciale, liquidativa, industriale, amministrativa, legale, informatica, altro). In particolare:"]
["Reclami area liquidativa: ",null,"reclami aventi prevalentemente ad oggetto la condotta di liquidatori, periti, call center, ritardi e disfunzioni liquidative nei rami danni o vita e quant'altro attenga alla gestione dei sinistri o alla liquidazione delle prestazioni assicurative."]
["Reclami area amministrativa: ",null,"reclami concernenti la gestione organizzativa, i tempi e le procedure di invio delle informative contrattuali, dell'attestazione dello stato di rischio e delle altre informazioni dovute, ecc."]
["Reclami area commerciale: ",null,"reclami aventi prevalentemente ad oggetto la condotta o il comportamento dell'intermediario o dell'impresa nella fase di distribuzione del prodotto."]
["(3) - Imprese con sede legale in un Paese UE, operanti in Italia in regime di stabilimento o di libera prestazione dei servizi (ossia senza una sede stabile in Italia). Sono tenute alla comunicazione le sole imprese che ricevono nell'anno più di 20 reclami. "]
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[]
["(4) Fonte: comunicazioni trimestrali all'IVASS sulla raccolta premi per canale distributivo. Per le sole imprese estere operanti in regime di libera prestazione dei servizi, l'informativa è qualitativa ed è ricavata da altre informative a disposizione dell'Istituto.\nCanale \"Tradizionale\": Agenzie, Brokers, Altre forme di vendita diretta >50% premi lordi contabilizzati nel periodo di riferimento;\nCanale \"Bancario/Finanziario: Promotori finanziari, sportelli bancari e postali >50% premi lordi contabilizzati nel periodo di riferimento."]
["(5) - NA: Dato non inseito nella media in quanto non significativo rispeto all'espressione dell'indicatore/condizionto da operazioni societarie infrannuali"]
["(6) - NA Outlier: dato non inseritro nella media - fare click per visulaizzare il valore nella cella"]
["Fonte: elaborazione prospetti informatici inviati dalle imprese all'IVASS ai sensi del Regolamento n. 24/2008"]