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[]
[]
[]
[null,null,null,"Tavola 2.b - Ripartizione dei reclami DANNI (esclusa rca) tra le principali aree aziendali (1) (2) \r\nprimo semestre dell'anno 2023"]
[]
["Click sul pulsante in testa a ciascuna colonna per ordinare i dati in base ai corrispondenti valori.                  \nClick su \"Reset\" per tornare all'ordine alfabetico"]
[null,null,null,null,null,null,"Area liquidativa",null,null,"Area amministrativa",null,null,"Area commerciale"]
["Tipologia imprese:\n1. Impresa vigilata\n2. Impresa estera (3)","Canale distributivo \nprevalente (4)\n\n","Denominazione impresa\n\n","Totale reclami\nRami Danni non rca","Reclami Danni non rca/10.000 contratti",null,"Reclami danni non rca - area liquidativa/\n10.000 contratti danni non rca","% reclami danni non rca - area liquidativa/\n Totale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area amministrativa/\n10.000 contratti danni non rca","% reclami danni non rca - area amministrativa/\nTotale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area commerciale/\n10.000 contratti danni non rca","% reclami danni non rca - area commerciale/ Totale reclami danni non rca dell'impresa"]
[]
["1.Impresa vigilata","Tradizionale","ALLEANZA ASSICURAZIONI S.P.A.",71,1.78,"",0.93,52.11,"",0.15,8.4499999999999993,"",0.7,39.44]
["1.Impresa vigilata","Tradizionale","ALLIANZ DIRECT SOCIETA PER AZIONI",265,37.630000000000003,"",34.65,92.08,"",2.13,5.66,"",0.71,1.89]
["1.Impresa vigilata","Tradizionale","ALLIANZ SOCIETA' PER AZIONI",1053,1.47,"",1.04,70.75,"",0.22,15.19,"",0.2,13.77]
["1.Impresa vigilata","Tradizionale","ALLIANZ VIVA S.P.A.",125,1.72,"",1.47,85.6,"",7.0000000000000007E-2,4,"",0.18,10.4]
["1.Impresa vigilata","Tradizionale","AMTRUST ASSICURAZIONI S.P.A.",37,1.94,"",1.42,72.97,"",0.37,18.920000000000002,"",0.1,5.41]
["1.Impresa vigilata","Bancario/finanziario","ARCA ASSICURAZIONI S.P.A.",236,2.62,"",1.4,53.39,"",0.1,3.81,"",0.34,13.14]
["1.Impresa vigilata",null,"ARGOGLOBAL ASSICURAZIONI S.P.A.",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ASSICURATRICE MILANESE SPA - COMPAGNIA DI ASSICURAZIONI",35,0.7,"",0.66,94.29,"",0.04,5.71,"",0,0]
["1.Impresa vigilata",null,"ASSICURATRICE VAL PIAVE S.P.A.",5,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"ASSICURAZIONI GENERALI SOCIETA' PER AZIONI",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"ASSICURAZIONI RISCHI AGRICOLI VMG 1857 S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","ASSIMOCO S.P.A. COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI - MOVIMENTO COOPERATIVO",37,0.44,"",0.32,72.97,"",0,0,"",7.0000000000000007E-2,16.22]
["1.Impresa vigilata","Tradizionale","AXA ASSICURAZIONI S.P.A.",287,0.95,"",0.78,81.180000000000007,"",0.1,10.45,"",0.08,8.01]
["1.Impresa vigilata","Bancario/finanziario","AXA MPS ASSICURAZIONI DANNI SOCIETA' PER AZIONI",86,0.5,"",0.28000000000000003,55.81,"",0.13,25.58,"",0.09,18.600000000000001]
["1.Impresa vigilata","Bancario/finanziario","BANCO BPM ASSICURAZIONI S.P.A",27,1.1599999999999999,"",0.43,37.04,"",0.3,25.93,"",0.3,25.93]
["1.Impresa vigilata","Bancario/finanziario","BANCO BPM VITA S.P.A",7,4.99,"",2.85,57.14,"",2.14,42.86,"",0,0]
["1.Impresa vigilata","Bancario/finanziario","BCC ASSICURAZIONI S.P.A.",22,0.86,"",0.47,54.55,"",0.08,9.09,"",0.04,4.55]
["1.Impresa vigilata","Tradizionale","BENE ASSICURAZIONI S.P.A. SOCIETA BENEFIT",46,1.03,"",0.79,76.09,"",0.11,10.87,"",0.04,4.3499999999999996]
["1.Impresa vigilata",null,"BERKSHIRE HATHAWAY INTERNATIONAL INSURANCE LIMITED",4,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","BNP PARIBAS CARDIF VITA COMPAGNIA DI ASSICURAZIONE E RIASSICURAZIONE S.P.A.",8,28.64,"",25.06,87.5,"",0,0,"",3.58,12.5]
["1.Impresa vigilata","Tradizionale","CF ASSICURAZIONI S.P.A. - COMPAGNIA DI ASSICURAZIONE PER IL CREDITO E LA FAMIGLIA",6,0.28000000000000003,"",0.19,66.67,"",0,0,"",0.09,33.33]
["1.Impresa vigilata","","CNP UNICREDIT VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ASSICURATRICE LINEAR S.P.A.",11,2.4300000000000002,"",0.88,36.36,"",0.44,18.18,"",0.22,9.09]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ITALIANA DI PREVIDENZA, ASSICURAZIONI E RIASSICURAZIONI S.P.A.",203,2.04,"",1.32,65.02,"",0.49,24.14,"",0.2,9.85]
["1.Impresa vigilata","Bancario/finanziario","CREDEMASSICURAZIONI S.P.A.",56,1.9,"",0.37,19.64,"",0.17,8.93,"",0.98,51.79]
["1.Impresa vigilata","Bancario/finanziario","CREDIT AGRICOLE ASSICURAZIONI S.P.A.",164,2.71,"",1.57,57.93,"",0.84,31.1,"",0.28000000000000003,10.37]
["1.Impresa vigilata","Tradizionale","D.A.S. DIFESA AUTOMOBILISTICA SINISTRI - S.P.A. DI ASSICURAZIONE",45,1.37,"",1.0900000000000001,80,"",0.06,4.4400000000000004,"",0.12,8.89]
["1.Impresa vigilata","Tradizionale","EUROP ASSISTANCE ITALIA S.P.A.",760,1.21,"",1,83.03,"",0.12,10.26,"",7.0000000000000007E-2,6.18]
["1.Impresa vigilata","","EUROVITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","GENERALI ITALIA S.P.A.",1123,1.18,"",0.82,69.459999999999994,"",0.15,12.38,"",0.18,14.96]
["1.Impresa vigilata","Bancario/finanziario","GENERTEL S.P.A.",384,9.9,"",9.07,91.67,"",0.21,2.08,"",0.36,3.65]
["1.Impresa vigilata","Tradizionale","GLOBAL ASSISTANCE COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI S.P.A.",32,1.3,"",1.02,78.13,"",0.28000000000000003,21.88,"",0,0]
["1.Impresa vigilata","Tradizionale","GROUPAMA ASSICURAZIONI SOCIETA' PER AZIONI",229,2.66,"",2.23,83.84,"",0.27,10.039999999999999,"",0.05,1.75]
["1.Impresa vigilata","Tradizionale","HDI ASSICURAZIONI S.P.A.",171,1.79,"",0.92,51.46,"",0.03,1.75,"",0.73,40.94]
["1.Impresa vigilata","Tradizionale","HELVETIA COMPAGNIA SVIZZERA D'ASSICURAZIONI S.A.",67,1.55,"",1.02,65.67,"",0.16,10.45,"",0.3,19.399999999999999]
["1.Impresa vigilata","Bancario/finanziario","HELVETIA ITALIA ASSICURAZIONI S.P.A.",28,0.55000000000000004,"",0.53,96.43,"",0,0,"",0.02,3.57]
["1.Impresa vigilata","Tradizionale","IMA ITALIA ASSISTANCE S.P.A.",19,7.0000000000000007E-2,"",7.0000000000000007E-2,100,"",0,0,"",0,0]
["1.Impresa vigilata","Bancario/finanziario","INCONTRA ASSICURAZIONI SPA",82,1.45,"",0.55000000000000004,37.799999999999997,"",0,0,"",0.74,51.22]
["1.Impresa vigilata","Bancario/finanziario","INTESA SANPAOLO ASSICURA S.P.A.",890,2.46,"",1.08,43.93,"",0.4,16.07,"",0.97,39.33]
["1.Impresa vigilata","Tradizionale","INTESA SANPAOLO RBM SALUTE S.P.A.",2028,6.5,"",5.72,87.97,"",0.62,9.4700000000000006,"",0.04,0.64]
["1.Impresa vigilata",null,"INTESA SANPAOLO VITA S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ITAS - ISTITUTO TRENTINO-ALTO ADIGE PER ASSICURAZIONI SOCIETA' MUTUA DI ASSICURAZIONI",164,2.35,"",1.61,68.290000000000006,"",0.27,11.59,"",0.22,9.15]
["1.Impresa vigilata",null,"LE ASSICURAZIONI DI ROMA - MUTUA ASSICURATRICE ROMANA",5,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","MEDIOLANUM ASSICURAZIONI S.P.A.",66,1.8,"",0.87,48.48,"",0.54,30.3,"",0.33,18.18]
["1.Impresa vigilata",null,"NET INSURANCE S.P.A.",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","NOBIS COMPAGNIA DI ASSICURAZIONI S.P.A.",146,0.51,"",0.43,84.93,"",0.04,8.2200000000000006,"",0.03,5.48]
["1.Impresa vigilata","Tradizionale","POSTE ASSICURA S.P.A.",1874,3.1,"",2.31,74.39,"",0.67,21.45,"",0.01,0.37]
["1.Impresa vigilata","","POSTE VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","QUIXA ASSICURAZIONI S.P.A.",28,1.61,"",0.92,57.14,"",0,0,"",0.06,3.57]
["1.Impresa vigilata","Tradizionale","REVO INSURANCE S.P.A.",8,0.54,"",0.41,75,"",0,0,"",0,0]
["1.Impresa vigilata",null,"S2C S.P.A. COMPAGNIA DI ASSICURAZIONI DI CREDITI E CAUZIONI",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"SACE BT S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SARA ASSICURAZIONI S.P.A. ASSICURATRICE UFFICIALE DELL'AUTOMOBILE CLUB D'ITALIA",210,0.95,"",0.68,70.95,"",0.01,1.43,"",0.08,8.57]
["1.Impresa vigilata","","SCHWEIZERISCHE HAGEL-VERSICHERUNGS-GESELLSHAFT - SOCIETA' SVIZZERA DI",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"SIAT SOCIETA' ITALIANA ASSICURAZIONI E RIASSICURAZIONI PER AZIONI",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata",null,"SLP - ASSICURAZIONI SPESE LEGALI PERITALI E RISCHI ACCESSORI S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SOCIETA' CATTOLICA DI ASSICURAZIONE SOCIETA' PER AZIONI",397,2.65,"",2.2799999999999998,85.89,"",0.19,7.05,"",0.18,6.8]
["1.Impresa vigilata","Tradizionale","SOCIETA' REALE MUTUA DI ASSICURAZIONI",699,1.67,"",1.37,81.97,"",0.14000000000000001,8.3000000000000007,"",0.11,6.29]
["1.Impresa vigilata","Tradizionale","TUA ASSICURAZIONI SOCIETA' PER AZIONI",81,3.73,"",3.27,87.65,"",0.09,2.4700000000000002,"",0.32,8.64]
["1.Impresa vigilata",null,"TUTELA LEGALE S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UCA - ASSICURAZIONE SPESE LEGALI E PERITALI S.P.A.",8,0.14000000000000001,"",7.0000000000000007E-2,50,"",0,0,"",7.0000000000000007E-2,50]
["1.Impresa vigilata","Bancario/finanziario","UNICREDIT ALLIANZ ASSICURAZIONI S.P.A.",196,1.0900000000000001,"",0.54,49.49,"",0.13,11.73,"",0.4,36.729999999999997]
["1.Impresa vigilata","","UNICREDIT ALLIANZ VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UNIPOLSAI ASSICURAZIONI S.P.A.",2545,1.07,"",0.86,80.16,"",0,0.31,"",0.08,7.15]
["1.Impresa vigilata","Tradizionale","UNISALUTE S.P.A.",2028,2.6,"",2.29,87.97,"",0.08,3.11,"",0.01,0.25]
["1.Impresa vigilata","Bancario/finanziario","VERA ASSICURAZIONI S.P.A.",110,1.64,"",0.74,45.45,"",0.12,7.27,"",0.04,2.73]
["1.Impresa vigilata",null,"VERA VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","VERTI ASSICURAZIONI S.P.A.",93,2.75,"",2.13,77.42,"",0.03,1.08,"",0.59,21.51]
["1.Impresa vigilata","Tradizionale","VITTORIA ASSICURAZIONI S.P.A.",500,1.91,"",1.1100000000000001,58,"",0.27,14,"",0.31,16]
["1.Impresa vigilata","Tradizionale","ZURICH INSURANCE COMPANY LTD",52,6.02,"",2.89,48.08,"",0.93,15.38,"",2.2000000000000002,36.54]
["2.Impresa estera","Tradizionale","ADMIRAL EUROPE COMPA?IA DE SEGUROS S.A.",88,1.1399999999999999,"",1.01,88.64,"",0.06,5.68,"",0.03,2.27]
["2.Impresa estera",null,"ADRIATIC OSIGURANJE D.D.",5,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","AIG EUROPE S.A.",34,42.92,"",39.130000000000003,91.18,"",2.52,5.88,"",0,0]
["2.Impresa estera","nd","AIG EUROPE S.A. (LPS)",172,0.25,"",0.2,81.98,"",0.02,6.4,"",0,0]
["2.Impresa estera","Bancario/finanziario","AIOI NISSAY DOWA INSURANCE COMPANY OF EUROPE SE",37,2.76,"",2.39,86.49,"",0.15,5.41,"",0,0]
["2.Impresa estera","Tradizionale","AMTRUST INTERNATIONAL UNDERWRITERS DAC",123,12.46,"",5.17,41.46,"",0.1,0.81,"",0.1,0.81]
["2.Impresa estera","Tradizionale","ARAG SE RAPPRESENTANZA GENERALE E DIREZIONE PER L'ITALIA",38,0.62,"",0.56000000000000005,89.47,"",0,0,"",0.03,5.26]
["2.Impresa estera","nd","ASSURANT EUROPE INSURANCE NV",45,0.21,"",0.21,100,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","AWP P&C S.A.",183,2.0299999999999998,"",2.0099999999999998,98.91,"",0,0,"",0.02,1.0900000000000001]
["2.Impresa estera","nd","AWP P&C S.A. (LPS)",31,0.13,"",0.13,100,"",0,0,"",0,0]
["2.Impresa estera","nd","BUPA GLOBAL DAC",46,"N.A.  (5)","","N.A.  (5)",23.91,"","N.A.  (5)",60.87,"",0,0]
["2.Impresa estera","Bancario/finanziario","CACI NON LIFE DAC",27,0.92,"",0.17,18.52,"",0.03,3.7,"",0,0]
["2.Impresa estera","nd","CACI NON LIFE DAC (LPS)",89,1.65,"",0.31,19.100000000000001,"",0.04,2.25,"",0,0]
["2.Impresa estera","Bancario/finanziario","CARDIF ASSURANCES RISQUES DIVERS S.A.",447,2.35,"",0.68,28.86,"",0.43,18.12,"",1.18,50.11]
["2.Impresa estera","Tradizionale","CHUBB EUROPEAN GROUP SE",98,0.13,"",0.11,80.61,"",0.01,6.12,"",0,0]
["2.Impresa estera","Bancario/finanziario","CNP ASSURANCES S.A.",9,2.74,"",2.74,100,"",0,0,"",0,0]
["2.Impresa estera","Bancario/finanziario","CNP SANTANDER INSURANCE EUROPE DESIGNATED ACTIVITY COMPANY",8,0.37,"",0.23,62.5,"",0,0,"",0.14000000000000001,37.5]
["2.Impresa estera","nd","COLLINSON INSURANCE EUROPE LTD",138,11.2,"",10.31,92.03,"",0,0,"",0.49,4.3499999999999996]
["2.Impresa estera",null,"DARAG DEUTSCHLAND AG",2,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","ERGO REISEVERSICHERUNG AG",124,0.84,"",0.84,100,"",0,0,"",0,0]
["2.Impresa estera","","EUROHERC OSIGURANJE D.D.",5,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","EUROP ASSISTANCE SA",51,3.03,"",2.97,98.04,"",0.06,1.96,"",0,0]
["2.Impresa estera","Tradizionale","GREAT LAKES INSURANCE SE",91,1.29,"",0.8,61.54,"",0,0,"",0,0]
["2.Impresa estera","","GREENVAL INSURANCE DAC",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","nd","INSURANCE JSC DALLBOGG: LIFE AND HEALTH",7,1.84,"",1.84,100,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","INTER PARTNER ASSISTANCE SA",127,0.54,"",0.21,38.58,"",0.09,16.54,"",0.24,44.09]
["2.Impresa estera","Tradizionale","IPTIQ EMEA P&C SA",67,0.78,"",0.47,59.7,"",0.01,1.49,"",0.02,2.99]
["2.Impresa estera","nd","IPTIQ EMEA P&C SA (LPS)",17,2.27,"",1.6,70.59,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","LLOYD'S INSURANCE COMPANY SA",69,1.88,"",1.72,91.3,"",0,0,"",0.16,8.6999999999999993]
["2.Impresa estera","Tradizionale","MAPFRE ASISTENCIA, COMPA?IA INTERNATIONAL DE SEGUROS Y REASEGUROS, S.A.",7,1.31,"",1.31,100,"",0,0,"",0,0]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE DESIGNATED ACTIVITY COMPANY",178,5.2,"",1.49,28.65,"",3.71,71.349999999999994,"",0,0]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE INSURANCE DESIGNATED ACTIVITY COMPANY",8,0.5,"",0.44,87.5,"",0.06,12.5,"",0,0]
["2.Impresa estera","Tradizionale","MMA IARD SA",31,0.56999999999999995,"",0.41,70.97,"",0,0,"",0,0]
["2.Impresa estera","Tradizionale","SOGESSUR S.A.",48,7.3,"",5.78,79.17,"",0.61,8.33,"",0.91,12.5]
["2.Impresa estera","","TRAVELJIGSAW INSURANCE LTD",5,null,"",null,null,"",null,null,""]
["2.Impresa estera","nd","WAKAM",168,1.25,"",0.88,70.83,"",0,0,"",0.03,2.38]
["2.Impresa estera","","WEFOX INSURANCE AG",3,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","ZURICH INSURANCE PLC",156,2.14,"",1.73,80.77,"",0.12,5.77,"",0.21,9.6199999999999992]
[]
[null,null,"Totale Imprese Italiane ",{"$f":"IFERROR(SUMIFS(D10:D117,A10:A117,\"1.Impresa vigilata\"), 0)","v":17872}]
[null,null,"Totale Imprese Estere (UE) ",{"$f":"IFERROR(SUMIFS(D10:D117,A10:A117,\"2.Impresa estera\"), 0)","v":2782}]
[null,null,"Totale complessivo",{"$f":"SUM(D119,D120)","v":20654}]
[]
[null,null,null,null,"Reclami danni/10.000 contratti",null,"Reclami danni area liquidativa/\n10.000 contratti",null,null,"Reclami danni area amministrativa/\n10.000 contratti",null,null,"Reclami danni area commerciale/\n10.000 contratti "]
[null,null,"Valori medi Italiane","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Bancario/finanziario\"), 0)","v":3.9193750000000001},null,{"$f":"IFERROR(AVERAGEIFS(G10:G117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Bancario/finanziario\"), 0)","v":2.8831249999999997},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Bancario/finanziario\"), 0)","v":0.32250000000000001},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Bancario/finanziario\"), 0)","v":0.53374999999999995}]
[null,null,null,"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Tradizionale\"), 0)","v":2.891428571428571},null,{"$f":"IFERROR(AVERAGEIFS(G10:G117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Tradizionale\"), 0)","v":2.3042857142857143},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Tradizionale\"), 0)","v":0.24371428571428569},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M117,A10:A117,\"1.Impresa vigilata\",B10:B117,\"Tradizionale\"), 0)","v":0.23657142857142854}]
[null,null,"Valori medi estere","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E117,A10:A117,\"2.Impresa estera\",B10:B117,\"Bancario/finanziario\"), 0)","v":2.12},null,{"$f":"IFERROR(AVERAGEIFS(G10:G117,A10:A117,\"2.Impresa estera\",B10:B117,\"Bancario/finanziario\"), 0)","v":1.162857142857143},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J117,A10:A117,\"2.Impresa estera\",B10:B117,\"Bancario/finanziario\"), 0)","v":0.62571428571428567},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M117,A10:A117,\"2.Impresa estera\",B10:B117,\"Bancario/finanziario\"), 0)","v":0.18857142857142856}]
[null,null,null,"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E117,A10:A117,\"2.Impresa estera\",B10:B117,\"Tradizionale\"), 0)","v":4.9362500000000002},null,{"$f":"IFERROR(AVERAGEIFS(G10:G117,A10:A117,\"2.Impresa estera\",B10:B117,\"Tradizionale\"), 0)","v":4.0143750000000002},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J117,A10:A117,\"2.Impresa estera\",B10:B117,\"Tradizionale\"), 0)","v":0.22374999999999998},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M117,A10:A117,\"2.Impresa estera\",B10:B117,\"Tradizionale\"), 0)","v":0.1075}]
[]
["(1) Per le imprese con un numero di reclami non significativo nel comparto danni ad esclusione del ramo RC Auto e Natanti (inferiore a 6) non sono stati calcolati gli indicatori presenti in questa tavola."]
["\n(2) Il Regolamento n. 24/2008, all. 1, definisce i criteri da seguire per la classificazione dei reclami tra le diverse aree aziendali (commerciale, liquidativa, industriale, amministrativa, legale, informatica, altro). In particolare:"]
["Reclami area liquidativa: ",null,"reclami aventi prevalentemente ad oggetto la condotta di liquidatori, periti, call center, ritardi e disfunzioni liquidative nei rami danni o vita e quant'altro attenga alla gestione dei sinistri o alla liquidazione delle prestazioni assicurative."]
["Reclami area amministrativa: ",null,"reclami concernenti la gestione organizzativa, i tempi e le procedure di invio delle informative contrattuali, dell'attestazione dello stato di rischio e delle altre informazioni dovute, ecc."]
["Reclami area commerciale: ",null,"reclami aventi prevalentemente ad oggetto la condotta o il comportamento dell'intermediario o dell'impresa nella fase di distribuzione del prodotto."]
["(3) - Imprese con sede legale in un Paese UE, operanti in Italia in regime di stabilimento o di libera prestazione dei servizi (ossia senza una sede stabile in Italia). Sono tenute alla comunicazione le sole imprese che ricevono nell'anno più di 20 reclami. "]
[]
[]
["(4) Fonte: comunicazioni trimestrali all'IVASS sulla raccolta premi per canale distributivo. \nCanale \"Tradizionale\": Agenzie, Brokers, Altre forme di vendita diretta >50% premi lordi contabilizzati nel periodo di riferimento;\nCanale \"Bancario/Finanziario: Promotori finanziari, sportelli bancari e postali >50% premi lordi contabilizzati nel periodo di riferimento."]
["(5) - NA: dato non inserito nella media in quanto non significativo rispetto ai valori dell'indicatore/condizionato da operazioni societarie infrannuali/run off nel comparto."]
[]
["Fonte: elaborazione prospetti informatici inviati dalle imprese all'IVASS ai sensi del Regolamento n. 24/2008 - Segnalazioni Infostat al 20 ottobre 2023."]