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[]
[]
[]
[{"$nulls":3},"Tavola 2.b - Ripartizione dei reclami DANNI (esclusa rca) tra le principali aree aziendali (1) (2) \r\nanno 2023"]
[]
["Click sul pulsante in testa a ciascuna colonna per ordinare i dati in base ai corrispondenti valori.                  \nClick su \"Reset\" per tornare all'ordine alfabetico"]
[{"$nulls":6},"Area liquidativa",null,null,"Area amministrativa",null,null,"Area commerciale"]
["Tipologia imprese:\n1. Impresa vigilata\n2. Impresa estera (3)","Canale distributivo \nprevalente (4)\n\n","Denominazione impresa\n\n","Totale reclami\nRami Danni non rca","Reclami Danni non rca/10.000 contratti",null,"Reclami danni non rca - area liquidativa/\n10.000 contratti danni non rca","% reclami danni non rca - area liquidativa/\n Totale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area amministrativa/\n10.000 contratti danni non rca","% reclami danni non rca - area amministrativa/\nTotale reclami danni non rca dell'impresa",null,"Reclami danni non rca - area commerciale/\n10.000 contratti danni non rca","% reclami danni non rca - area commerciale/ Totale reclami danni non rca dell'impresa"]
[]
["1.Impresa vigilata","Tradizionale","ALLEANZA ASSICURAZIONI S.P.A.",123,2.79,"",1.52,54.47,"",0.27,9.76,"",{"v":1,"d":"1.00"},35.77]
["1.Impresa vigilata","Tradizionale","ALLIANZ DIRECT SOCIETA PER AZIONI",688,"NA (5)","","NA(5)",94.04,"",3.58,3.78,"",1.51,1.6]
["1.Impresa vigilata","Tradizionale","ALLIANZ SOCIETA' PER AZIONI",{"v":2372,"d":"2,372"},2.92,"",2.12,72.68,"",0.38,12.98,"",0.41,14.12]
["1.Impresa vigilata","Tradizionale","ALLIANZ VIVA S.P.A.",291,4.21,"",3.69,87.63,"",0.13,3.09,"",0.39,9.28]
["1.Impresa vigilata","Tradizionale","AMTRUST ASSICURAZIONI S.P.A.",77,2.96,"",2.35,79.22,"",0.31,10.39,"",0.23,7.79]
["1.Impresa vigilata","Bancario/finanziario","ARCA ASSICURAZIONI S.P.A.",568,6.01,"",3.39,56.34,"",0.19,3.17,"",0.79,13.2]
["1.Impresa vigilata","Bancario/finanziario","ARGOGLOBAL ASSICURAZIONI S.P.A.",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ASSICURATRICE MILANESE SPA - COMPAGNIA DI ASSICURAZIONI",77,1.47,"",1.37,93.51,"",0.08,5.19,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","ASSICURATRICE VAL PIAVE S.P.A. (ora VHV Italia S.P.A.)",9,2.01,"",1.78,88.89,"",0.22,11.11,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","ASSICURAZIONI GENERALI SOCIETA' PER AZIONI",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ASSICURAZIONI RISCHI AGRICOLI VMG 1857 S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Bancario/finanziario","ASSIMOCO S.P.A. COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI - MOVIMENTO COOPERATIVO",139,1.58,"",1.26,79.86,"",{"v":0,"d":"0.00"},0,"",0.25,15.83]
["1.Impresa vigilata","Tradizionale","AXA ASSICURAZIONI S.P.A.",626,2.01,"",{"v":1.7,"d":"1.70"},84.5,"",0.16,8.15,"",0.14,7.03]
["1.Impresa vigilata","Bancario/finanziario","AXA MPS ASSICURAZIONI DANNI SOCIETA' PER AZIONI",203,1.07,"",0.64,60.1,"",0.23,21.18,"",{"v":0.2,"d":"0.20"},18.72]
["1.Impresa vigilata","Bancario/finanziario","BANCO BPM ASSICURAZIONI S.P.A",73,3.14,"",1.68,53.42,"",{"v":0.6,"d":"0.60"},19.18,"",{"v":0.6,"d":"0.60"},19.18]
["1.Impresa vigilata","Bancario/finanziario","BANCO BPM VITA S.P.A",13,{"v":9.7,"d":"9.70"},"",5.22,53.85,"",2.98,30.77,"",0.75,7.69]
["1.Impresa vigilata","Bancario/finanziario","BCC ASSICURAZIONI S.P.A.",45,1.65,"",0.95,57.78,"",0.15,8.89,"",0.11,6.67]
["1.Impresa vigilata","Tradizionale","BENE ASSICURAZIONI S.P.A. SOCIETA BENEFIT",84,1.73,"",{"v":1.5,"d":"1.50"},86.9,"",{"v":0.1,"d":"0.10"},5.95,"",0.04,2.38]
["1.Impresa vigilata","Tradizionale","BERKSHIRE HATHAWAY INTERNATIONAL INSURANCE LIMITED",6,3.45,"",1.73,50,"",{"v":0,"d":"0.00"},0,"",1.73,50]
["1.Impresa vigilata","Bancario/finanziario","BNP PARIBAS CARDIF VITA COMPAGNIA DI ASSICURAZIONE E RIASSICURAZIONE S.P.A.",16,"NA(5)","","NA(5)",93.75,"",{"v":0,"d":"0.00"},0,"",3.81,6.25]
["1.Impresa vigilata","Tradizionale","CF ASSICURAZIONI S.P.A. - COMPAGNIA DI ASSICURAZIONE PER IL CREDITO E LA FAMIGLIA",13,0.59,"",0.27,46.15,"",{"v":0,"d":"0.00"},0,"",0.27,46.15]
["1.Impresa vigilata","","CNP UNICREDIT VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ASSICURATRICE LINEAR S.P.A.",29,7.02,"",2.66,37.93,"",1.69,24.14,"",0.48,6.9]
["1.Impresa vigilata","Tradizionale","COMPAGNIA ITALIANA DI PREVIDENZA, ASSICURAZIONI E RIASSICURAZIONI S.P.A.",397,3.98,"",2.71,68.01,"",0.82,20.65,"",{"v":0.4,"d":"0.40"},10.08]
["1.Impresa vigilata","Bancario/finanziario","CREDEMASSICURAZIONI S.P.A.",124,{"v":4.1,"d":"4.10"},"",1.35,33.06,"",0.26,6.45,"",1.82,44.35]
["1.Impresa vigilata","Bancario/finanziario","CREDIT AGRICOLE ASSICURAZIONI S.P.A.",428,6.68,"",4.93,73.83,"",1.19,17.76,"",0.55,8.18]
["1.Impresa vigilata","","CRONOS VITA ASSICURAZIONI S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","D.A.S. DIFESA AUTOMOBILISTICA SINISTRI - S.P.A. DI ASSICURAZIONE",80,2.33,"",1.92,82.5,"",0.17,7.5,"",0.12,5]
["1.Impresa vigilata","Tradizionale","EUROP ASSISTANCE ITALIA S.P.A.",{"v":1532,"d":"1,532"},2.65,"",2.23,84.01,"",0.24,9.07,"",0.17,6.33]
["1.Impresa vigilata","Tradizionale","GENERALI ITALIA S.P.A.",{"v":3318,"d":"3,318"},3.07,"",2.32,75.68,"",0.34,11.06,"",0.34,11.18]
["1.Impresa vigilata","Bancario/finanziario","GENERTEL S.P.A.",{"v":1275,"d":"1,275"},29.52,"",27.78,94.12,"",0.44,1.49,"",0.88,2.98]
["1.Impresa vigilata","Tradizionale","GLOBAL ASSISTANCE COMPAGNIA DI ASSICURAZIONI E RIASSICURAZIONI S.P.A.",50,2.27,"",1.86,82,"",0.41,18,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","GROUPAMA ASSICURAZIONI SOCIETA' PER AZIONI",516,6.02,"",5.05,83.91,"",0.65,10.85,"",0.09,1.55]
["1.Impresa vigilata","Tradizionale","HDI ASSICURAZIONI S.P.A.",355,4.12,"",{"v":1.9,"d":"1.90"},46.2,"",0.03,0.85,"",1.97,47.89]
["1.Impresa vigilata","Tradizionale","HELVETIA COMPAGNIA SVIZZERA D'ASSICURAZIONI S.A.",153,3.56,"",2.53,71.24,"",{"v":0.3,"d":"0.30"},8.5,"",0.58,16.34]
["1.Impresa vigilata","Bancario/finanziario","HELVETIA ITALIA ASSICURAZIONI S.P.A.",74,1.44,"",1.25,86.49,"",0.12,8.11,"",0.04,2.7]
["1.Impresa vigilata","Tradizionale","IMA ITALIA ASSISTANCE S.P.A.",36,0.17,"",0.17,97.22,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},2.78]
["1.Impresa vigilata","Bancario/finanziario","INCONTRA ASSICURAZIONI SPA",168,2.96,"",1.18,39.88,"",{"v":0,"d":"0.00"},0,"",1.37,46.43]
["1.Impresa vigilata","Bancario/finanziario","INTESA SANPAOLO ASSICURA S.P.A.",{"v":1686,"d":"1,686"},4.68,"",2.16,46.2,"",0.67,14.23,"",1.82,38.85]
["1.Impresa vigilata","Tradizionale","INTESA SANPAOLO RBM SALUTE S.P.A.",{"v":3223,"d":"3,223"},{"v":11.3,"d":"11.30"},"",10.06,89.02,"",0.93,8.19,"",{"v":0.1,"d":"0.10"},0.9]
["1.Impresa vigilata","Bancario/finanziario","INTESA SANPAOLO VITA S.P.A.",2,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","ITAS - ISTITUTO TRENTINO-ALTO ADIGE PER ASSICURAZIONI SOCIETA' MUTUA DI ASSICURAZIONI",300,4.21,"",2.85,67.67,"",0.35,8.33,"",0.49,11.67]
["1.Impresa vigilata","Tradizionale","LE ASSICURAZIONI DI ROMA - MUTUA ASSICURATRICE ROMANA",21,1.59,"",1.59,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Bancario/finanziario","MEDIOLANUM ASSICURAZIONI S.P.A.",123,3.26,"",1.72,52.85,"",0.93,28.46,"",0.53,16.26]
["1.Impresa vigilata","Tradizionale","NET INSURANCE S.P.A.",7,0.11,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0,"",0.11,100]
["1.Impresa vigilata","Tradizionale","NOBIS COMPAGNIA DI ASSICURAZIONI S.P.A.",354,1.24,"",1.05,84.75,"",0.12,9.6,"",0.05,4.24]
["1.Impresa vigilata","Bancario/finanziario","POSTE ASSICURA S.P.A.",{"v":3650,"d":"3,650"},5.71,"",4.24,74.19,"",1.26,22.08,"",0.03,0.55]
["1.Impresa vigilata","","POSTE VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","QUIXA ASSICURAZIONI S.P.A.",68,4.26,"",2.63,61.76,"",0.06,1.47,"",0.06,1.47]
["1.Impresa vigilata","Tradizionale","REVO INSURANCE S.P.A.",20,1.38,"",0.83,60,"",0.28,20,"",0.07,5]
["1.Impresa vigilata","Tradizionale","S2C S.P.A. COMPAGNIA DI ASSICURAZIONI DI CREDITI E CAUZIONI",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SACE BT S.P.A.",7,1.17,"",1.17,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["1.Impresa vigilata","Tradizionale","SARA ASSICURAZIONI S.P.A. ASSICURATRICE UFFICIALE DELL'AUTOMOBILE CLUB D'ITALIA",430,1.29,"",0.96,74.19,"",0.03,2.33,"",0.12,9.07]
["1.Impresa vigilata","Tradizionale","SCHWEIZERISCHE HAGEL-VERSICHERUNGS-GESELLSHAFT - SOCIETA' SVIZZERA DI",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SIAT SOCIETA' ITALIANA ASSICURAZIONI E RIASSICURAZIONI PER AZIONI",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SLP - ASSICURAZIONI SPESE LEGALI PERITALI E RISCHI ACCESSORI S.P.A.",1,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","SOCIETA' REALE MUTUA DI ASSICURAZIONI",{"v":1256,"d":"1,256"},3.43,"",2.79,81.29,"",0.28,8.04,"",0.23,6.61]
["1.Impresa vigilata","Tradizionale","TUA ASSICURAZIONI SOCIETA' PER AZIONI",184,8.31,"",7.46,89.67,"",0.27,3.26,"",0.54,6.52]
["1.Impresa vigilata","Tradizionale","TUTELA LEGALE S.P.A.",3,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UCA - ASSICURAZIONE SPESE LEGALI E PERITALI S.P.A.",11,0.19,"",{"v":0.1,"d":"0.10"},54.55,"",{"v":0,"d":"0.00"},0,"",0.07,36.36]
["1.Impresa vigilata","Bancario/finanziario","UNICREDIT ALLIANZ ASSICURAZIONI S.P.A.",532,2.98,"",1.76,59.21,"",0.18,6.02,"",1.01,33.83]
["1.Impresa vigilata","","UNICREDIT ALLIANZ VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","UNIPOLSAI ASSICURAZIONI S.P.A.",{"v":5973,"d":"5,973"},2.59,"",2.11,81.52,"",{"v":0,"d":"0.00"},0.17,"",0.14,5.32]
["1.Impresa vigilata","Tradizionale","UNISALUTE S.P.A.",{"v":3415,"d":"3,415"},4.42,"",3.91,88.46,"",0.12,2.72,"",0.02,0.35]
["1.Impresa vigilata","Bancario/finanziario","VERA ASSICURAZIONI S.P.A.",229,3.35,"",1.65,49.34,"",0.44,13.1,"",0.54,16.16]
["1.Impresa vigilata","Tradizionale","VERA VITA S.P.A.",0,null,"",null,null,"",null,null,""]
["1.Impresa vigilata","Tradizionale","VERTI ASSICURAZIONI S.P.A.",220,8.74,"",6.95,79.55,"",0.04,0.45,"",1.75,20]
["1.Impresa vigilata","Tradizionale","VITTORIA ASSICURAZIONI S.P.A.",{"v":1254,"d":"1,254"},{"v":4.6,"d":"4.60"},"",{"v":2.6,"d":"2.60"},56.46,"",0.63,13.72,"",0.77,16.67]
["1.Impresa vigilata","Tradizionale","ZURICH INSURANCE COMPANY LTD",167,17.14,"",6.16,35.93,"",2.46,14.37,"",8.42,49.1]
["2.Impresa estera","nd","ADMIRAL EUROPE COMPA?IA DE SEGUROS S.A.",202,2.42,"",{"v":2.2,"d":"2.20"},91.09,"",{"v":0.1,"d":"0.10"},3.96,"",{"v":0.1,"d":"0.10"},3.96]
["2.Impresa estera","Tradizionale","ADRIATIC OSIGURANJE D.D.",13,{"v":8.1,"d":"8.10"},"",7.48,92.31,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AIG EUROPE S.A.",326,0.55,"",0.49,89.57,"",0.02,3.37,"",{"v":0,"d":"0.00"},0.61]
["2.Impresa estera","nd","AIG EUROPE S.A. (LPS)",49,"NA(5)","","NA (5)",93.88,"",2.54,4.08,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AIOI NISSAY DOWA INSURANCE COMPANY OF EUROPE SE",105,7.15,"",6.47,90.48,"",{"v":0.2,"d":"0.20"},2.86,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AMTRUST INTERNATIONAL UNDERWRITERS DAC",154,15.62,"",{"v":7.1,"d":"7.10"},45.45,"",{"v":0.1,"d":"0.10"},0.65,"",{"v":0.3,"d":"0.30"},1.95]
["2.Impresa estera","Tradizionale","ARAG SE RAPPRESENTANZA GENERALE E DIREZIONE PER L'ITALIA",73,1.17,"",1.06,90.41,"",0.02,1.37,"",0.03,2.74]
["2.Impresa estera","nd","ASSURANT EUROPE INSURANCE NV",89,0.33,"",0.33,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","AWP P&C S.A.",380,2.56,"",2.54,99.47,"",{"v":0,"d":"0.00"},0,"",0.01,0.53]
["2.Impresa estera","nd","AWP P&C S.A. (LPS)",84,0.14,"",0.13,94.05,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","nd","BUPA GLOBAL DAC",80,"NA  (6)","","NA (6)",31.25,"","NA (6)",53.75,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CACI NON LIFE DAC",55,1.78,"",0.19,10.91,"",0.03,1.82,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","nd","CACI NON LIFE DAC (LPS)",155,3.05,"",0.53,17.42,"",0.04,1.29,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CARDIF ASSURANCES RISQUES DIVERS S.A.",846,4.65,"",1.46,31.44,"",0.93,19.98,"",2.14,45.98]
["2.Impresa estera","Tradizionale","CHUBB EUROPEAN GROUP SE",239,0.35,"",0.28,81.17,"",0.03,9.21,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","CNP ASSURANCES S.A.",17,5.78,"",{"v":5.1,"d":"5.10"},88.24,"",{"v":0,"d":"0.00"},0,"",0.68,11.76]
["2.Impresa estera","Bancario/finanziario","CNP SANTANDER INSURANCE EUROPE DESIGNATED ACTIVITY COMPANY",19,0.83,"",0.62,73.68,"",{"v":0,"d":"0.00"},0,"",0.22,26.32]
["2.Impresa estera","nd","COLLINSON INSURANCE EUROPE LTD",268,10.84,"",9.43,86.94,"",{"v":0,"d":"0.00"},0,"",0.53,4.85]
["2.Impresa estera","Bancario/finanziario","DARAG DEUTSCHLAND AG",2,null,"",null,null,"",null,null,""]
["2.Impresa estera","Tradizionale","ERGO REISEVERSICHERUNG AG",201,0.65,"",0.64,99,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","nd","EUROHERC OSIGURANJE D.D.",9,null,"",null,88.89,"",null,0,"",null,11.11]
["2.Impresa estera","nd","EUROP ASSISTANCE SA",102,2.85,"",2.65,93.14,"",0.03,0.98,"",0.03,0.98]
["2.Impresa estera","Tradizionale","GREAT LAKES INSURANCE SE",268,2.69,"",1.97,73.13,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","nd","GREENVAL INSURANCE DAC",0,null,"",null,null,"",null,null,""]
["2.Impresa estera","nd","INSURANCE JSC DALLBOGG: LIFE AND HEALTH",14,2.51,"",2.51,100,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","INTER PARTNER ASSISTANCE SA",221,0.94,"",0.38,40.27,"",0.18,19.46,"",0.38,39.82]
["2.Impresa estera","Tradizionale","IPTIQ EMEA P&C SA",326,2.13,"",1.54,72.39,"",0.01,0.61,"",0.06,2.76]
["2.Impresa estera","nd","IPTIQ EMEA P&C SA (LPS)",37,"NA(5)","","NA(5)",78.38,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","LLOYD'S INSURANCE COMPANY SA",122,3.32,"",3.08,92.62,"",{"v":0,"d":"0.00"},0,"",0.25,7.38]
["2.Impresa estera","Tradizionale","MAPFRE ASISTENCIA, COMPA?IA INTERNATIONAL DE SEGUROS Y REASEGUROS, S.A.",22,4.06,"",{"v":3.5,"d":"3.50"},86.36,"",0.18,4.55,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE DESIGNATED ACTIVITY COMPANY",295,8.35,"",2.75,32.88,"",{"v":5.6,"d":"5.60"},67.12,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Bancario/finanziario","METLIFE EUROPE INSURANCE DESIGNATED ACTIVITY COMPANY",13,0.81,"",0.68,84.62,"",0.12,15.38,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","nd","MMA IARD SA",63,1.23,"",0.92,74.6,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","SOGESSUR S.A.",73,1.86,"",1.43,76.71,"",{"v":0.2,"d":"0.20"},10.96,"",0.23,12.33]
["2.Impresa estera","nd","TRAVELJIGSAW INSURANCE LTD",7,null,"",null,0,"",null,0,"",null,0]
["2.Impresa estera","nd","WAKAM",312,0.81,"",0.47,58.65,"",0.04,5.13,"",0.01,1.6]
["2.Impresa estera","nd","WEFOX INSURANCE AG",8,2.07,"",1.81,87.5,"",{"v":0,"d":"0.00"},0,"",{"v":0,"d":"0.00"},0]
["2.Impresa estera","Tradizionale","ZURICH INSURANCE PLC (ora Zurich Insurance Europe AG)",344,4.65,"",3.88,83.43,"",0.23,4.94,"",0.39,8.43]
[]
[null,null,"Totale Imprese Italiane ",{"$f":"IFERROR(SUMIFS(D10:D116,A10:A116,\"1.Impresa vigilata\"), 0)","v":{"v":37105,"d":"37,105"}}]
[null,null,"Totale Imprese Estere (UE) ",{"$f":"IFERROR(SUMIFS(D10:D116,A10:A116,\"2.Impresa estera\"), 0)","v":{"v":5593,"d":"5,593"}}]
[null,null,"Totale complessivo",{"$f":"SUM(D118,D119)","v":{"v":42698,"d":"42,698"}}]
[]
[{"$nulls":4},"Reclami danni/10.000 contratti",null,"Reclami danni area liquidativa/\n10.000 contratti",null,null,"Reclami danni area amministrativa/\n10.000 contratti",null,null,"Reclami danni area commerciale/\n10.000 contratti "]
[null,null,"Valori medi Italiane","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":5.489375,"d":"5.49"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":3.8225000000000002,"d":"3.82"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":0.5670588235294117,"d":"0.57"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":0.8882352941176471,"d":"0.89"}}]
[{"$nulls":3},"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Tradizionale\"), 0)","v":{"v":3.656756756756757,"d":"3.66"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Tradizionale\"), 0)","v":{"v":2.5567567567567564,"d":"2.56"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Tradizionale\"), 0)","v":{"v":0.40657894736842093,"d":"0.41"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M116,A10:A116,\"1.Impresa vigilata\",B10:B116,\"Tradizionale\"), 0)","v":{"v":0.6002631578947369,"d":"0.60"}}]
[null,null,"Valori medi estere","canale b/f",{"$f":"IFERROR(AVERAGEIFS(E10:E116,A10:A116,\"2.Impresa estera\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":3.6999999999999997,"d":"3.70"}},null,{"$f":"IFERROR(AVERAGEIFS(G10:G116,A10:A116,\"2.Impresa estera\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":1.8,"d":"1.80"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J116,A10:A116,\"2.Impresa estera\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":1.1133333333333333,"d":"1.11"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M116,A10:A116,\"2.Impresa estera\",B10:B116,\"Bancario/finanziario\"), 0)","v":{"v":0.5066666666666667,"d":"0.51"}}]
[{"$nulls":3},"canale tradiz.",{"$f":"IFERROR(AVERAGEIFS(E10:E116,A10:A116,\"2.Impresa estera\",B10:B116,\"Tradizionale\"), 0)","v":3.72},null,{"$f":"IFERROR(AVERAGEIFS(G10:G116,A10:A116,\"2.Impresa estera\",B10:B116,\"Tradizionale\"), 0)","v":{"v":2.789333333333333,"d":"2.79"}},null,null,{"$f":"IFERROR(AVERAGEIFS(J10:J116,A10:A116,\"2.Impresa estera\",B10:B116,\"Tradizionale\"), 0)","v":{"v":0.078,"d":"0.08"}},null,null,{"$f":"IFERROR(AVERAGEIFS(M10:M116,A10:A116,\"2.Impresa estera\",B10:B116,\"Tradizionale\"), 0)","v":0.11}]
[]
["(1) Per le imprese con un numero di reclami non significativo nel comparto danni ad esclusione del ramo RC Auto e Natanti (inferiore a 6) non sono stati calcolati gli indicatori presenti in questa tavola."]
["\n(2) Il Regolamento n. 24/2008, all. 1, definisce i criteri da seguire per la classificazione dei reclami tra le diverse aree aziendali (commerciale, liquidativa, industriale, amministrativa, legale, informatica, altro). In particolare:"]
["Reclami area liquidativa: ",null,"reclami aventi prevalentemente ad oggetto la condotta di liquidatori, periti, call center, ritardi e disfunzioni liquidative nei rami danni o vita e quant'altro attenga alla gestione dei sinistri o alla liquidazione delle prestazioni assicurative."]
["Reclami area amministrativa: ",null,"reclami concernenti la gestione organizzativa, i tempi e le procedure di invio delle informative contrattuali, dell'attestazione dello stato di rischio e delle altre informazioni dovute, ecc."]
["Reclami area commerciale: ",null,"reclami aventi prevalentemente ad oggetto la condotta o il comportamento dell'intermediario o dell'impresa nella fase di distribuzione del prodotto."]
["(3) - Imprese con sede legale in un Paese UE, operanti in Italia in regime di stabilimento o di libera prestazione dei servizi (ossia senza una sede stabile in Italia). Sono tenute alla comunicazione le sole imprese che ricevono nell'anno più di 20 reclami. "]
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["(4) Fonte: comunicazioni trimestrali all'IVASS sulla raccolta premi per canale distributivo. \nCanale \"Tradizionale\": Agenzie, Brokers, Altre forme di vendita diretta >50% premi lordi contabilizzati nel periodo di riferimento;\nCanale \"Bancario/Finanziario: Promotori finanziari, sportelli bancari e postali >50% premi lordi contabilizzati nel periodo di riferimento."]
["(5) NA: Outlier non inserito nella media - per visualizzare il valore fare click sulla cella."]
["(6) NA: dato non inserito nella media in quanto non significativo rispetto al valore dell'indicatore/condizionato da operazioni societarie infrannuali/run off nel comparto."]
["Fonte: elaborazione prospetti informatici inviati dalle imprese all'IVASS ai sensi del Regolamento n. 24/2008 - Segnalazioni Infostat al 10 aprile 2024."]