IVASS' site http://www.ivass.it The official site of the Italian national institute for insurance supervision en Wed, 23 Jun 2021 23:22:41 GMT webmaster@bancaditalia.it (Web Master) webmaster@bancaditalia.it (Web Master) Copyright and all other rights in respect of this website belong to IVASS; all and any content and information available on this website are legally protected pursuant to copyright legislation. Users may print and save to disk or other support the material on this website for personal use only; it is strictly forbidden to use such material for profit or for any form of financial gain whatsoever. No changes or transformations of any kind may be made to the images and data contained on this website, and the reproduction of the website or any part of it on other websites or on any public or private information system is not permitted without the IVASS’s explicit prior written authorization. http://www.rssboard.org/rss-specification Annex 2.c – Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - MTPL [xlsm, 61.3 KB] http://www.ivass.it/consumatori/reclami/2020/y-2020/All_2c_Dati_per_singola_impresa_tavola_reclami_contratti_Ramo_rca.xlsm?language_id=3 /consumatori/reclami/2020/y-2020 Mon, 21 Jun 2021 12:37:00 GMT a7ca7d70-2380-415a-af8c-46e2acc06685 Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non life [xlsm, 97.2 KB] http://www.ivass.it/consumatori/reclami/2020/y-2020/All_2b_Dati_per_singola_impresa_tavola_reclami_contratti_Rami_danni_escl_Rca.xlsm?language_id=3 /consumatori/reclami/2020/y-2020 Mon, 21 Jun 2021 12:35:00 GMT f2d23749-e7cc-44be-99cf-0ff5f8dd593e Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - Life [xlsm, 37.7 KB] http://www.ivass.it/consumatori/reclami/2020/y-2020/All_2a_Dati_per_singola_impresa_tavola_reclami_contratti_Rami_vita.xlsm?language_id=3 /consumatori/reclami/2020/y-2020 Mon, 21 Jun 2021 12:33:00 GMT 5bb145b3-54f7-4b80-9bf6-8b1df327e35a Annex 1 – Data broken down by single undertaking – table complaints / premiums (only in Italian) [xlsm, 50.1 KB] http://www.ivass.it/consumatori/reclami/2020/y-2020/All_1_dati_per_singola_impresa_2019_Tavola_reclami_premi.xlsm?language_id=3 /consumatori/reclami/2020/y-2020 Mon, 21 Jun 2021 12:32:00 GMT f7ae5d0b-4dd0-42e8-bb05-5fd2f8c4e3ed Comment on aggregate data on the complaints received by insurance undertakings in the year 2020 (only in Italian) [pdf, 418.2 KB] http://www.ivass.it/consumatori/reclami/2020/y-2020/Commento_dati_aggregati_reclami_2020.pdf?language_id=3 /consumatori/reclami/2020/y-2020 Mon, 21 Jun 2021 12:30:00 GMT b314696a-714e-48d9-9835-921b5668a021