Survey - Insurance knowledge and behaviours

This survey is the first at national level to measure Italians’ insurance knowledge and behaviours.

The research project, commissioned to the University of Milan-Bicocca and Doxa, was financed by the Ministry of Economic Development, as part of the National strategy for financial, insurance and social security education.

The results of the survey will be used by IVASS to understand the degree of perception of insurance needs by citizens, and to better target the action for their protection and take any initiative for the development of an insurance culture.

Last update

30 June 2023

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Documentation

  1. Results of the survey on “Italians’ insurance knowledge and behaviours” pdf 3.8 MB by Prof. Riccardo Viale
  2. Opening of the Works (only in Italian) pdf 473.8 KB Luigi Federico Signorini, IVASS President
  3. Presentation of the results (only in Italian) pdf 416.0 KB Stefano De Polis, IVASS Secretary General
  4. Behavioural orientations in the insurance field (only in Italian) pdf 1.3 MB Riccardo Viale, Professor of Behavioural Sciences and Knowledge-based Economy at the University of Milan-Bicocca and Laura Macchi, Professor of General Psychology at the University of Milan-Bicocca
  5. Insurance Literacy (only in Italian) pdf 707.1 KB Vilma Scarpino, Doxa Managing Director

MICRODATA OF THE SURVEY - MAY 2021

Data bases, Legend of variables, Questionnaire used

  1. Distribution of microdata

Video

  1. Presentation of the results of the survey into the Italians' insurance knowledge and behaviours (only in Italian) (Video)

Press Review

  1. Interview to Maria Luisa Cavina, Head of the Consumer Protection Directorate, for Due di denari, Radio 24 - 25 May 2021 (only in Italian) (External link)Listen to the interview from 24:35 min
  2. Interview to the Secretary General Stefano De Polis for Al vostro servizio, inBlu2000 - 24 May 2021 (only in Italian) (External link)
  3. Il Punto by Paolo Pagliaro, La7 Otto e mezzo - 20 May 2021 (only in Italian) (External link)
  4. Interview to the Secretary General Stefano De Polis for Due di denari, Radio 24 - 10 July 2020 (only in Italian) (External link)Listen to the interview from 11:45 min

PRESS RELEASE

  1. Go-ahead for the test of Italians’ insurance knowledge (only in Italian) pdf 145.2 KB Press release of 6 July 2020