Mystery Shopping as support to supervision on market conduct in the insurance sector in Italy

descrizione: The Conference has been organised to mark the end of the experimental project conducted by IVASS, with the financial support of the European Commission (DG Reform), on the use of mystery shopping as a new supervisory tool to field-test market conduct in the insurance sector. Institutional representatives, national and European supervisors and the main stakeholders of the insurance sector will discuss the results of the project and its possible developments for consumer protection. Those wishing to participate should send an email to eventi@ivass.it by 18 October.
partecipanti: Luigi Federico SIGNORINI, Mario NAVA, Giovanna GALASSO, Fausto PARENTE, Paolo SAVONA, Elena BELLIZZI, Magda BIANCO, Giovanni CALABRO', Antonia BOCCADORO, Silvia CASTRONOVI, Claudio DEMOZZI, Umberto GUIDONI
coordinatore: Stefano DE POLIS, Roberto NOVELLI
Date: 19 October 2021

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28 October 2021

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