Sanctions

Would you like to know if IVASS has imposed any sanction on an insurance undertaking? If so you can consult the statistics on sanctions published in this section.

In order to extend the information available on the supervisory activity performed over supervised entities, IVASS publishes the pecuniary sanctions adopted against undertakings every six months and every year.

Sanctions represent one of the tools used by IVASS to correct the undertakings’ behaviour. They serve a deterrent function, that is their goal is to discourage unfair behaviours by insurance undertakings, both in their relations with Consumers, and with regard to the organization and conduct of business.

The violations detected by IVASS in the exercise of its supervisory functions, on the basis of the complaints filed by Consumers or of other reports received, may, for example, range from the failure to comply with the time-limits established by law for paying damages in motor liability insurance to organizational/administrative irregularities.

Below you can find:

- data on the sanctions imposed on insurance undertakings (with head office in Italy or in another foreign Country, carrying on business in Italy under the right of establishment or the freedom to provide services, and foreign undertakings authorised to pursue business in Italy);

- information on all the sanctions imposed, with specific tables for motor liability insurance (including those on claims settlement) and for other insurance classes (with separate evidence of sanctions in life business).

Data are shown broken down by single undertaking and at an aggregate level. You can compare them according to different keys and learn the incidence of sanctions (both in terms of numbers and of amount) for every million euro of premium income.

For further information on the sanctions imposed by IVASS, please refer to the Supervisory Bulletin and the statistics in the Section “Publications and statistics”.

Last update

19 June 2024

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DATA ON SANCTIONS - YEAR 2023

  1. Year 2023 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) (only in Italian) pdf 246.5 KB
  2. Year 2023 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 22.3 KB
  3. Year 2023 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 23.9 KB
  4. Year 2023 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 23.4 KB
  5. Year 2023 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 13.9 KB
  6. Year 2023 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 13.5 KB
  7. Year 2023 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 13.0 KB

DATA ON SANCTIONS - 1st HALF-YEAR 2022

  1. 1st HY 2022 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) (only in Italian) pdf 273.5 KB
  2. 1st HY 2022 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 21.8 KB
  3. 1st HY 2022 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 25.9 KB
  4. 1st HY 2022 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 24.7 KB
  5. 1st HY 2022 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 12.7 KB
  6. 1st HY 2022 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 13.0 KB
  7. 1st HY 2022 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 13.2 KB

DATA ON SANCTIONS - YEAR 2021

  1. 2021 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) (only in Italian) pdf 273.8 KB
  2. 2021 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 24.8 KB
  3. 2021 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 28.3 KB
  4. 2021 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 26.4 KB
  5. 2021 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 15.2 KB
  6. 2021 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 56.0 KB
  7. 2021 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 14.1 KB

DATA ON SANCTIONS - 1st HALF-YEAR 2021

  1. 1st HY 2021 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) (only in Italian) pdf 262.0 KB
  2. 1st HY 2021 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 25.6 KB
  3. 1st HY 2021 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 28.1 KB
  4. 1st HY 2021 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 27.0 KB
  5. 1st HY 2021 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 15.3 KB
  6. 1st HY 2021 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 15.0 KB
  7. 1st HY 2021 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 12.8 KB

DATA ON SANCTIONS - YEAR 2019

  1. 2019 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) (only in Italian) pdf 234.6 KB
  2. 2019 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 27.5 KB
  3. 2019 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 29.1 KB
  4. 2019 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 30.5 KB
  5. 2019 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 16.4 KB
  6. 2019 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 15.9 KB
  7. 2019 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 17.2 KB

DATA ON SANCTIONS -1ST HALF-YEAR 2019

  1. 1st HY 2019 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) pdf 210.1 KB
  2. 1st HY 2019 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 27.6 KB
  3. 1st HY 2019 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 28.4 KB
  4. 1st HY 2019 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 30.9 KB
  5. 1st HY 2019 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 16.4 KB
  6. 1st HY 2019 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 15.9 KB
  7. 1st HY 2019 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 16.3 KB

DATA ON SANCTIONS -YEAR 2018

  1. 2018 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) pdf 48.9 KB
  2. 2018 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 29.9 KB
  3. 2018 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 30.4 KB
  4. 2018 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 31.9 KB
  5. 2018 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 16.8 KB
  6. 2018 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 15.8 KB
  7. 2018 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 17.8 KB

DATA ON SANCTIONS -1ST HALF-YEAR 2018

  1. 1st HY 2018 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) pdf 139.8 KB
  2. 1st HY 2018 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 27.4 KB
  3. 1st HY 2018 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 29.9 KB
  4. 1st HY 2018 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 30.8 KB
  5. 1st HY 2018 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 16.5 KB
  6. 1st HY 2018 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 15.5 KB
  7. 1st HY 2018 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 16.8 KB

DATA ON SANCTIONS -YEAR 2017

  1. 2017 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) pdf 48.5 KB
  2. 2017 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 31.4 KB
  3. 2017 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 33.7 KB
  4. 2017 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 33.6 KB
  5. 2017 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsx 17.5 KB
  6. 2017 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsx 16.4 KB
  7. 2017 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsx 19.9 KB

DATA ON SANCTIONS - 1ST HALF-YEAR 2017

  1. 1st HY 2017 - Pecuniary administrative sanctions imposed on undertakings - Aggregate data (footnote) pdf 55.2 KB
  2. 1st HY 2017 - Total injunctive orders - Data broken down by undertaking - Annex 1 xlsm 44.9 KB
  3. 1st HY 2017 - Injunctive orders in MTPL (of which relating to claims settlement) - Data broken down by undertaking - Annex 2 xlsm 44.9 KB
  4. 1st HY 2017 - Injunctive orders other than MTPL (of which relating to life assurance classes) - Data broken down by undertaking - Annex 3 xlsm 44.2 KB
  5. 1st HY 2017 - Total injunctive orders by insurance groups - Data broken down by group - Annex 4 xlsm 43.7 KB
  6. 1st HY 2017 - Injunctive orders in MTPL by insurance groups (of which relating to claims settlement) - Data broken down by group - Annex 5 xlsm 42.5 KB
  7. 1st HY 2017 - Injunctive orders other than MTPL by insurance groups (of which life assurance classes) - Data broken down by group - Annex 6 xlsm 44.5 KB