Statistical data on complaints: year 2021
- issue date
- 27 June 2022
Last update
5 July 2022
Full text
- Comment on aggregate data on the complaints received by insurance undertakings in the year 2021 (only in Italian) pdf 579.2 KB
- Annex 1 – Data broken down by single undertaking – table complaints / premiums (only in Italian) xlsm 42.6 KB
- Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - Life xlsm 39.9 KB
- Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non life xlsm 40.9 KB
- Annex 2.c – Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - MTPL xlsm 39.9 KB