Statistical data on complaints: 1st half-year 2021
- issue date
- 12 January 2022
Last update
12 January 2022
Full text
- Comment on aggregate data on the complaints received by insurance undertakings in the 1st half-year 2021 (only in Italian) pdf 567.3 KB
- Annex 1 – Data broken down by single undertaking – table complaints / premiums (only in Italian) xlsm 44.0 KB
- Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - Life xlsm 38.8 KB
- Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non life xlsm 41.2 KB
- Annex 2.c – Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - MTPL xlsm 33.5 KB