Statistical data on complaints: year 2025

issue date
11 May 2026

Last update

11 May 2026

Share on:

Full text

  1. Comment on aggregate data on the complaints received by insurance undertakings in the year 2025 (only in Italian) pdf 106.4 KB
  2. Annex 1–Data broken down by single undertaking – table complaints / premiums (only in Italian) xlsm 37.3 KB
  3. Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Life xlsm 34.0 KB
  4. Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non life xlsm 93.7 KB
  5. Annex 2.c–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-MTPL xlsm 34.6 KB