Statistical data on complaints: 1st half-year 2018
- issue date
- 26 November 2018
Last update
26 November 2018
Full text
- Comment on aggregate data on the complaints received by insurance undertakings in the 1st half-year 2018 pdf 377.6 KB
- Annex 1 – Data broken down by single undertaking – table complaints / premiums xlsm 59.8 KB
- Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - Life xlsm 55.4 KB
- Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non life xlsm 60.5 KB
- Annex 2.c – Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - MTPL xlsm 55.9 KB
- Annex 3 - Data broken down by insurance group to which the undertaking belongs xlsx 24.5 KB
- Methodological note pdf 108.4 KB