Statistical data on complaints: 1st half-years 2020
- issue date
- 21 December 2020
Last update
21 December 2020
Full text
- Comment on aggregate data on the complaints received by insurance undertakings in the 1st half-year 2020 (only in Italian) pdf 632.9 KB
- Annex 1 – Data broken down by single undertaking – table complaints / premiums (only in Italian) xlsm 44.6 KB
- Annex 2.a–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - Life xlsm 39.2 KB
- Annex 2.b–Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts-Non lif xlsm 38.9 KB
- Annex 2.c – Data broken down by undertaking and departments (commercial/claims management/administration)–table complaints/contracts - MTPL xlsm 34.9 KB