Contacts

IVASS - Istituto per la Vigilanza sulle Assicurazioni

via del Quirinale 21
00187 Rome
phone: +39 06 42 133 1
fax: +39 06 42 133 206

Reception of correspondence: Monday to Friday from 8.30 to 13.00 and from 14.30 to 16.00

Official correspondence addressed to IVASS may also be sent by using the following electronic mail addresses:

IVASS' certified electronic mail (PEC) address:
ivass@pec.ivass.it

IVASS' electronic mail address:
scrivi@ivass.it

IVASS' electronic mail addresses may receive electronic documents no larger than 40 MB; these documents shall be drawn up using "static” formats, without macros and other executable content, such as, for example, PDF/A, OFFICE (Word, Excel), TXT, RTF, XML, EML, P7M, ZIP, RAR.

IVASS will provide a reply to the documents that are officially relevant by using the form judged most appropriate in each case.

Electronic documents that are officially relevant include those:

  • forwarded by the Public Administrations, when the conditions envisaged in article 47 of the "Digital Administration Code" exist (legislative decree no. 82 of 7 March 2005, as subsequently amended and supplemented)
  • forwarded by private entities (citizens and undertakings) by certified email, even without electronic signature, or by conventional email, if underwritten with qualified signature or digital signature through a certificate issued by an accredited certifying body (see art. 65 of the "Code").

The e-mail communications which do not fulfil the above-mentioned requirements are not managed by IVASS unless a different evaluation is made by the competent office.

Electronic documents coming from certified email addresses are equivalent to registered letters with acknowledgement of receipt.

To send a certified email to the individual offices of IVASS you can refer to the relevant list of addresses on the website of Indice delle Pubbliche Amministrazioni (IPA).

Secretariat Office of the President and the Board of Directors - Communication and Media Area

phone: +39 06 42 133 452
email: ufficiostampa@ivass.it

Consumer Contact Center

Toll-free number: 800 48 66 61 (Monday to Friday from 8.30 to 14.30)
Calls from abroad: +39 06 420 210 95 (Monday to Friday from 8.30 to 14.30)

Intermediary Contact Center

phone: +39 06 42 133 526 (Monday to Friday from 9.00 to 13.30)
fax: +39 06 42 133 548

Opening hours for intermediaries

Monday to Friday from 10.00 to 12.00

Webmaster

To report technical problems please write to webmaster@ivass.it