IVASS - Istituto per la Vigilanza sulle Assicurazioni
via del Quirinale 21
phone: +39 06 42 133 1
fax: +39 06 42 133 206
Reception of correspondence: Monday to Friday from 8.30 to 13.00 and from 14.30 to 16.00
Official correspondence addressed to IVASS may also be sent by using the following electronic mail addresses:
IVASS' certified electronic mail (PEC) address:
IVASS' electronic mail address:
IVASS' electronic mail addresses may receive electronic documents no larger than 40 MB; these documents shall be drawn up using "static” formats, without macros and other executable content, such as, for example, PDF/A, OFFICE (Word, Excel), TXT, RTF, XML, EML, P7M, ZIP, RAR.
IVASS will provide a reply to the documents that are officially relevant by using the form judged most appropriate in each case.
Electronic documents that are officially relevant include those:
- forwarded by the Public Administrations, when the conditions envisaged in article 47 of the "Digital Administration Code" exist (legislative decree no. 82 of 7 March 2005, as subsequently amended and supplemented)
- forwarded by private entities (citizens and undertakings) by certified email, even without electronic signature, or by conventional email, if underwritten with qualified signature or digital signature through a certificate issued by an accredited certifying body (see art. 65 of the "Code").
The e-mail communications which do not fulfil the above-mentioned requirements are not managed by IVASS unless a different evaluation is made by the competent office.
Electronic documents coming from certified email addresses are equivalent to registered letters with acknowledgement of receipt.
To send a certified email to the individual offices of IVASS you can refer to the relevant list of addresses on the website of Indice delle Pubbliche Amministrazioni (IPA).
Secretariat Office of the President and the Board of Directors - Communication and Media Area
phone: +39 06 42 133 452
Consumer Contact Center
Toll-free number: 800 48 66 61 (Monday to Friday from 8.30 to 14.30)
Calls from abroad: +39 06 404 14 679 (Monday to Friday from 8.30 to 14.30)
Intermediary Contact Center
phone: +39 06 404 14 680 (Monday to Friday from 8.30 to 14.30)
To report technical problems please write to email@example.com