Consumers FAQs

Here you can find the replies to the questions frequently asked to IVASS by consumers, in writing or through the Contact Centre.

You can also find useful information and tips on policyholders' and injured parties' rights, on regulations applicable to claims for damages in case of accident, on the procedures for searching a life policy of a family member and much more.

The page is continuously updated, not only to take account of new laws and regulations but also to follow topical issues.

Last update

15 November 2018